NEOGOV · 3 months ago
Claims Technician - WAE
Hampton, VA
Full-time
Onsite
Mid Level
$20.26/hr - $22.29/hr
3+ years expNEOGOV is seeking a Claims Technician for the City of Hampton's Risk Management Department. The role involves providing customer service for claims handling, including automotive and Workers' Compensation claims, requiring independent problem-solving skills and teamwork.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide customer service to citizens and employees who contact the Department of Risk Management for assistance in the filing and handling of general, automotive, and Workers' Compensation claims
Work within a team and sometimes independently
Qualification
Required
Bachelor's in Criminal Justice, Business, Insurance Management or other related field of study preferred OR a combination of education and experience equivalent to a Bachelor's degree in Business or a related field from an accredited college or university with major coursework in a field directly related to claims handling
Requires extensive knowledge of the Virginia Worker's Compensation Act, risk management financing and claims handling
Three (3) years of claims handling experience required
A minimum of three (3) years of full-time equivalent experience in planning, implementing or evaluating workers' compensation and liability claims in Virginia
Must possess a valid driver's license and must have and maintain a satisfactory driver's record based on the City of Hampton's criteria
Must successfully pass a background check related to this position prior to any offer of employment or promotion
This position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the City's current substance abuse policy
Preferred
Three (3) years of experience working with municipal government, understanding of interdepartmental knowledge relationship experience preferred
Associate in Claims (AIC) preferred
Benefits
The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or Sentara EAP website).
Savings bonds are available to the City's workforce.
Employees are covered for Workers' Compensation where appropriate.
Excellent benefits, career and professional development, tuition reimbursement, and other benefits.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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