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Bell Bank · 2 months ago

Commercial Loan Coordinator

Fargo, ND, 58103, United States

Full-time

Onsite

New Grad, Entry Level

Bell Bank is a financial institution that is seeking a Commercial Loan Coordinator to support their Commercial Bankers and customers. The role involves providing exemplary customer service and coordinating the entire commercial loan process from application to closing and funding.

BankingFinanceFinancial Services

Responsibilities

Provide exemplary customer service while assisting customers and Bankers

Assist with Commercial Lending communications, including responding to incoming telephone calls, electronic mail, and voice mail

Work with internal departments to ensure customer needs are met for services such as Business Online Banking, Deposit Accounts, Sweeps, etc

Work with the appropriate departments to research and resolve questionable matters for customers

Provide support and assistance, and other related duties as assigned, in support of the daily functions of the Commercial Banking team

Assists with the commercial loan process by interacting with commercial customers using multiple communication strategies

Reviews loan application requests and identifies necessary information needed to process loan and/or modification requests. Requests and collects due diligence activities and third-party reports (appraisals, environmentals, UCC, title work, articles of good standing, entity documentation, financial information, credit report, etc.) and provides them to the Commercial Banker or applicable party for review

Oversees the process of compliance and customer verifications to include OFAC and Fraud. Is responsible for adhering to Reg B, flood and other banking regulations

Assists Banker with the collection of all required customer financial information (pre-and post-approval). Enters certain applicable information into LOS System and is accountable for its accuracy

Provides accurate and timely loan applications and required due diligence information to commercial loan closers in order to receive a complete loan documentation package and clear to close instructions for all commercial loan closings

Completes funding of closed loans, processes income and expense fees per procedures

Images all necessary documents including but not limited to, pre-closing due diligence, loan documentation and financial information, in the Bank’s imaging system to build an electronic credit file (with system)

Prepare and submit accurate and complete files to Loan Operations for booking on the Bank’s core system in accordance with the Post-Closing Workflow Service Level Agreement

Set up and maintain customer records on all applicable systems for new and existing relationships

Set up or maintain the relationships as required for the Bank Secrecy Act

Forward billings for third party services to Loan Operations in a timely manner

Obtains exception reports and partners with Commercial Bankers and Portfolio Managers to resolve all loan documentation issues to clear documentation exceptions within the appropriate timeframe

Monitors and acts daily, weekly and monthly reports for maturing and delinquent loans. Ensures that the Deal Team has no administratively delinquent loans. Manage customer accounts by way of processing loan payments, disbursements, advances, and assisting in the monitoring of NSF activity. Process construction loan disbursements in collaboration with the Banker, Customer and the Construction Loan Administrator

Obtains exception reports and partners with Commercial Bankers and Portfolio Managers to request coming due or past due financial information and assist with the monitoring of coming due and past due annual reviews or covenant checks

Ensure accurate information requests on bi-annual customer financial letters

Notify and/or forward to the Correspondent Banking Department all documentation that is received for sold loans

Perform the following processes accurately, timely and in the appropriate manner: Prepare wire transfer forms, Prepare cashier’s checks, Perform BTE transfers, Prepare Payoff Letters, Ship documents via FedEx or UPS, Utilize Power PDF to modify documents as needed

Serve as a notary public

Participate in internal and external training to maintain knowledge of Bank products, credit activities and regulations, and other appropriate training as required

Demonstrated acceptable personal monetary responsibility

Know by name and face as many customers and employees as possible, calling them by name as often as possible

Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards

Know, understand, and live the company values and bottom line

Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations

All employees are responsible for information security, including compliance with policies and standards which protect sensitive information

Prompt and reliable attendance

Perform other duties as assigned

Qualification

Commercial lending knowledgeBanking regulations knowledgeAnalytical skills’s degreeCommercial banking experienceCustomer service skillsProblem resolution skillsProficient computer skillsTime management skillsOrganizational skillsTeam collaborationEffective communication

Required

Bachelor's degree in business administration, finance, or similar field; or equivalent amount of experience in the finance or banking industry

Excellent analytical, decision-making and effective problem resolution skills

Must be proactive and willing to take initiative to complete tasks in a timely manner and with a sense of urgency

Excellent organizational and time management skills with high attention to detail and accuracy

Ability to work productively and efficiently without direct supervision

Ability to multi-task with multiple priorities, interruptions and possible short-term deadlines

Ability to be flexible in a dynamic and challenging environment characterized by sometimes changing priorities and react to those changes productively

Ability to work well in a collaborative, cohesive and cooperative team environment

Ability to communicate effectively and professionally with third party vendors, co-workers and customers

Proficient computer skills, including Windows, Excel, Word, and Outlook. Ability to quickly become proficient in complex systems