NetSuite · 3 months ago
Fusion SaaS SCM Functional Lead
United States
Full-time
Remote
Senior Level
6+ years expNetSuite is seeking a Fusion SaaS SCM Functional Lead to provide technical and functional customer service support. The role involves troubleshooting complex issues and ensuring complete resolution of customer requests.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Providing excellence in customer service support
Diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests
Provide customer service on a technical and functional level
Drive complete and total resolution of each issue reported by customer
Troubleshoot and resolve highly complex techno-functional problems
Utilize high level of techno-functional skills
Apply Oracle products knowledge
Employ problem solving skills
Engage in customer interaction/service expertise
Qualification
Required
6 to 10+ years of experience in Information Technology
Ability to read, write, and speak English
US citizenship
Ability to obtain security clearance
High level of techno-functional skills
Knowledge of Oracle products
Problem solving skills
Customer interaction/service expertise
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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