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Accelecom · 3 months ago

Field Services Field Technician

Macon, Georgia, United States

Full-time

Hybrid

New Grad, Entry Level

Accelecom is a telecommunications company seeking a Field Services Technician to play a crucial role in the installation, maintenance, and repair of telecommunications infrastructure. The technician will ensure the integrity of a statewide fiber optic network and will be responsible for on-call duties and occasional travel.

Internet

Responsibilities

Install, maintain, and repair SONET-based and IP-based equipment

Deploy and maintain fiber optic infrastructure inside and outside plants, including cable installation and connectivity

Utilize standardized tests to gather data on fiber optic cable plant, SONET equipment, IP equipment, and other voice/data/video equipment to ensure network integrity

Analyze, recommend, and implement network and operational improvements, including methods and procedures, software updates, and firmware updates

Maintain accurate network documentation and activity records

Troubleshoot, isolate, and repair or recommend solutions for customer and core network problems

Track chronic problems and resolve them in collaboration with Network Engineering and customers

Qualification

SONET electronicsIP electronicsFiber optic infrastructureNetwork protocol conceptsRouting protocolsCommunication skillsOrganizational skills

Required

Ability to analyze and isolate IP and SONET network problems and effectively communicate them to internal and external stakeholders

Strong verbal and written communication skills for interfacing with customers, internal personnel, and vendors

Proficiency in network protocol concepts including SDH/SONET, DS3, DS1, and IP in various environments such as Lucent, Movaz, Juniper, Fujitsu, and Cisco

Proficiency in SONET and IP electronics and photonics

Experience with fiber plant including fusion and mechanical splicing, and fiber cable trouble isolation

Familiarity with routing protocols (RIP, OSPF, I/EBGP) and OSI layers 2, 3, and 4 switching concepts

Excellent organizational skills with attention to detail and the ability to manage multiple tasks in a high-stress environment

Ability to operate standard office machinery, automobiles, and perform automobile travel