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NEOGOV · 5 months ago

Regulatory Compliance and Enforcement Coordinator

Greenville, NC

Full-time

Onsite

Mid Level

$62K/yr - $96K/yr

3+ years exp

NEOGOV is a company that focuses on regulatory compliance and enforcement. The Regulatory Compliance and Enforcement Coordinator will assist in developing strategic compliance plans and monitor enforcement activities to ensure adherence to local, federal, and state regulations.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Work collaboratively with City departments to develop a policy and procedure for strategic regulatory compliance and enforcement to ensure compliance with laws, ordinances, regulations and policies for the City’s standards

Maintain oversight of compliance and enforcement activities to achieve compliance within the City’s jurisdiction of regulation, including but not limited to identifying and coordinating resolution of issues before they become violations that require enforcement action

Research and evaluate current laws, ordinances, regulations and policies relevant to City departments and regulatory compliance needs for knowledge and understanding

Establish and maintain collaborative relationships with internal and external stakeholders, e.g., all City departments, various local government and State of North Carolina agencies, and other relevant parties

Maintain electronic and hard files, including all information necessary to timely track cases and provide updated case status

Conduct coordinated site visits, enforcement and investigations with all internal and external stakeholders, and assist with enforcement activities, where appropriate

Prepare, coordinate, and conduct presentations for outreach and education

Prepare and distribute outreach and education materials that provide pertinent information and clearly identify the appropriate point(s) of contact, including implementation of updates, as may be necessary

Crosstrain and educate stakeholders about the laws, ordinances, regulations and policies enforced by City departments, and to discuss issues of common concern

Serve as a point of contact between the City and other internal and external stakeholders relevant to regulatory compliance and enforcement matters

Establish a consistent methodology, or process, for exchanging investigative leads, complaints, and referrals of possible violations to internal and external stakeholders

Lead the City’s data analytics and performance measurement activities related to regulatory compliance and enforcement, and implement technology solutions, e.g., a dashboard, for monitoring and tracking

Perform other related duties as assigned

Qualification

Regulatory complianceBuilding inspection certificationCode enforcement certificationPublic administrationConstruction managementData analyticsCustomer servicePublic relationsInterpersonal skillsProblem-solvingWritten communicationOral communication

Required

Bachelor's degree from an accredited college or university with a major in public administration, construction management, or a related field; and at least three years of compliance-related experience working with diverse groups and the general public, with an emphasis on problem-solving solutions

Associate's degree from an accredited college or university with a major in public administration, construction management, or a related field; and at least six years of compliance-related experience working with diverse groups and the general public, with an emphasis on problem-solving solutions

Licensure or certification in building inspection, fire inspection, code enforcement, law enforcement, or other related field

Valid North Carolina driver's license

Knowledge of principles and practices of customer service and public relations

Knowledge of applicable rules, regulations, policies, and ordinances of the City and laws of the State

Skill in communicating clearly and concisely, both orally and in writing, to individuals and/or groups

Skill in operating assigned equipment, including computer equipment and various software packages

Ability to establish and maintain effective working relationships with City officials, other employees, business community, developers, and the general public

Ability to interact with others cooperatively and display exceptional interpersonal skills in sensitive and/or confrontational situations

Ability to use initiative and sound independent judgment within established guidelines

Ability to communicate technical and complex issues in a tactful and effective manner

Ability to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar

Ability to interpret information accurately and make decisions according to existing laws, regulations, and policies

Ability to review the work products of others for conformance with standards

Ability to perform work requiring good physical and mental condition