Twiddy & Company | Outer Banks Rental Management ยท 2 months ago
Owner Services Intern
Twiddy & Company Realtors is a hospitality company seeking an Owner Services Intern to gain real-world experience in high-end customer service and relationship management. The role involves managing and strengthening relationships with property owners while developing skills in client management and strategic communication.
Travel
Responsibilities
Develop and maintain positive, trusting relationships with individual homeowners through proactive outreach (meetings, home visits, and functions) and consistent follow-up
Master verbal, written, and digital communication in a professional setting
Research, analyze, and troubleshoot complex owner issues and complaints, turning potential friction points into long-term loyalty
Utilize and update industry-standard database applications to accurately log all interactions and maintain detailed records
Assist with assigned, strategic projects that require planning, coordination, and advanced knowledge of internal programs
Qualification
Required
Exceptional interpersonal skills and a professional, mature demeanor
Demonstrated superior organizational skills and attention to detail
Ability to maintain objectivity and empathy while communicating policies and resolving conflicts
Proven ability to work and excel in a team environment
Company
Twiddy & Company | Outer Banks Rental Management
Located on the beautiful Outer Banks of North Carolina, Twiddy & Company is the area's leading vacation home rental company, with over 1,000 homes from Nags Head to the Virginia state line.
Funding
Current Stage
Growth StageRecent News
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