NEOGOV · 4 months ago
Community Service Officer - Continuous
Port of San Diego, CA
Full-time
Onsite
Entry Level
$57K/yr - $76K/yr
1+ years expThe Port of San Diego is currently seeking a Community Service Officer to patrol District tideland properties and enforce parking and park regulations. This role involves issuing citations, controlling traffic, and providing assistance to the public in a customer-friendly manner.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Patrols the District's jurisdictional areas and properties to enforce state, municipal and District parking laws and regulations; issues citations to vehicles parked in violation of laws and regulations; maintains records of citations issued
Enforces the District's vehicle abatement and towing regulations; stores/impounds vehicles from no parking/tow-away zones; following District policies and procedures, impounds vehicles abandoned on public streets, parking lots and District properties
Performs vehicle and pedestrian traffic-control duties at accidents, cruise ship terminals and at special events conducted on District properties; assists and directs passengers and pedestrians at the District's cruise ship terminal and at other District facilities; assists security personnel with vehicle inspections at the cruise ship terminal
Coordinates activities with personnel from jurisdictions adjacent to or contiguous with the District's jurisdictional boundaries
Participates in the development of traffic and crowd-control plans for special events; reviews private-party traffic plans for events conducted within the District's jurisdiction
Enforces state, municipal and District laws and regulations governing the operation of buses, taxicabs, pedicabs, shuttles and other regulated transportation vehicles at the cruise ship terminal and other District properties
Prepares a variety of reports and records, including accident and incident reports, vehicle impound reports, vehicle data reports, citation reports and others
Assists Harbor Police Officers and other law-enforcement officers at accident scenes and other incidents
Coordinates activities with personnel from other departments and agencies as well as jurisdictions adjacent to or contiguous with the District's jurisdictional boundaries
Responds to complaints and inquiries from the public; provides directions and otherwise assists the public, including visitors and tourists in a customer friendly manner
Patrols the District's park areas, promenades and open spaces to enforce state, municipal and District laws and regulations; issues citations to individuals or groups in violation of laws and regulations; maintains records of citations issued
Exercises responsive customer service in both speech and manner when in contact with the public, other municipalities and fellow departments
May testify in court proceedings as required
Qualification
Required
Graduation from high school or GED equivalent
One year of work experience involving public contact that requires exercising tact and diplomacy
A current, valid California Class C driver's license at time of appointment and maintained at all times thereafter
Must successfully pass a complete background investigation to include a police records check, employment history, education history, polygraph examination, neighborhood check and reference check
Must successfully pass a pre-employment physical examination, psychological examination, and drug screen
Upon employment, must be able to pass a background check in accordance with current Federal requirements to obtain a Transportation Worker Identification Credential (TWIC)
Must also successfully complete and pass P.O.S.T PC 832 Arrest course
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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