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Great American Insurance Group · 2 months ago

Claims Manager-Workers Compensation

Calabasas, CA (USA)

Full-time

Onsite

Senior Level, Lead/Staff

$110K/yr - $160K/yr

9+ years exp

Great American Insurance Group is a leader in the insurance industry, offering a culture that values diverse backgrounds and experiences. The Claims Manager will oversee department operations, develop strategic plans, and lead the oversight of claims settlements to ensure alignment with business goals.

FinanceFinancial ServicesInsurance

Work & Life Balance

Responsibilities

Oversees Claims department operations, optimizing workflows and ensuring high productivity

Develops and implements strategic plans for the Claims department to align with business goals and objectives

Leads the strategic oversight of claims settlements to confirm coverage and determine liability, compensability, and damages

Advises team members on claim file management including settlement and reserving strategies

Analyzes claims data to identify trends, assess performance, and provide regular reports to senior management

Establishes reserves and provides insights or reports to Corporate Claims or senior management

Performs other duties as assigned

Qualification

Claims handlingLeadership experienceRisk ManagementProcess improvementAssociate in Claims (AIC)

Required

Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience

Generally, a minimum of 9 years of experience in property and casualty claims handling, including a minimum of 4 years leadership experience

Typically manages 2 or more reports

Implements policies, procedures, and strategies under the direction of management

Leads and mentors Claims Representatives, ensuring they achieve excellence in their roles

Serves as a resource on insurance policy and claims handling procedures

Responsible for identifying opportunities for process improvements and implementing best practices to enhance efficiency and service quality

Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management

Ensures new members of the team receive proper training

Preferred

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)

Benefits

Medical, dental, and vision plans starting on day one

PTO

Paid holidays

Commuter benefits

An employee stock purchase plan

Education reimbursement

Paid parental leave/adoption assistance

A 401(k) plan with company match

Company

Great American Insurance Group

Glassdoor4.0

Great American Insurance Group is an insurance company that specializes in in property and casualty insurance. It is a sub-organization of American Financial Group.

Founded in 1872

Cincinnati, Ohio, USA

5001-10000 employees