Temporary - Business License Support Specialist jobs in United States
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NEOGOV · 2 months ago

Temporary - Business License Support Specialist

positionFlorence, OR
timeFull-time, Contract
remoteOnsite
seniorityNew Grad, Entry Level
money$17.93/hr - $17.93/hr

NEOGOV is seeking a friendly and proactive Business License Support Specialist to assist with their business license renewal program during a 4-month project. This role is essential in helping customers navigate the renewal process using their NetAssets software and ensuring timely compliance.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Guide customers through the business license renewal process in person, over the phone, and via email
Make outbound calls to businesses to explain renewal requirements and encourage timely action
Follow up with past-due accounts to secure payment and resolve outstanding issues
Document interactions and track progress using internal systems
Provide clear, courteous, and solution-oriented support to all customers

Qualification

Customer service experienceNetAssets softwareCollections experienceVerbal communicationWritten communicationProfessionalismEmpathyOrganizational skillsAttention to detail

Required

Prior experience in customer service; collections experience is a strong plus
Excellent verbal and written communication skills
Comfortable handling phone calls and in-person interactions with professionalism and empathy
Ability to learn and use NetAssets software (training provided)
Strong organizational skills and attention to detail

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

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CPP Investments Net Assets Total $777.5 Billion at Second Quarter Fiscal 2026 Français
2025-11-14
Financial Post
CPP fund grew by more than $45 billion in fiscal second quarter on surging equities
2025-11-14
Government Technology US
Gov Tech Biz Quarterly Roundup: Q3 2025 With Jeff Cook
2025-10-31
Company data provided by crunchbase