NEOGOV · 3 months ago
Records and Public Disclosure Officer
NEOGOV is the Office of Secretary of State in Washington, which is dedicated to ensuring a fair elections process and protecting government records. The Records and Public Disclosure Officer oversees the agency's responses to public records requests, ensuring compliance with state law and agency policies while managing program staff and the program's budget.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Conducts trend analysis of public records requests to inform executive leadership team
Determines the priorities of records requests to ensure responses meet required timelines
Manages responses for complex requests and coordinates office response with internal and external agency stakeholders to fulfill requests
Develops and submits the annual Joint Legislative Audit & Review Committee (JLARC) report in accordance with RCW 40.14.026 to report information about public records activities conducted in the previous fiscal year
Trains program staff to use electronic tools to search for and gather records
Manages the public facing public records website content to ensure the public clearly understands how to submit a public records request
Develops search criteria used to respond to public records requests
Searches for and gathers information and records using eDiscovery
Communicates and meets with record holders to facilitate timely responses to requestors
Defines and reviews the agency’s redaction practices across various media exempt from disclosure in accordance with state law
Reviews responsive documentation to ensure that information is disclosable under state law
Ensures responsive records are provided to requestors in accordance with RCW 42.56, the Public Records Act
Reviews public records request log
Coordinates billing with requestors
Justifies decisions regarding public records requests when challenged by the public; may testify on behalf of the Office
Develops systems to identify and report gaps and trends in agency compliance with records management practices
Determines the training priorities and topics for the Office to enable employees to properly retain or dispose of records
Reviews training materials pertaining to records retention/email management for currency and applicability
Recommends changes to agency policies and procedures to ensure compliance with RCW 40.14
Serves as the office expert and resource for records management and retention
Manages program staff; sets expectations and evaluates staff performance
Interviews and onboards program staff
Manages program staff scheduling and training to ensure continuity of program services
Retains delegated budget authority to spend funds to achieve program goals
Coordinates with the Budget Manager to develop annual spending plans for the program
Routinely creates and audits expenditure reports; ensures spending complies with established spending plans
Analyzes expenditure trends and projects budget shortfalls; coordinates with Budget Manager to develop corrective spending strategies
Collaborates with contracts and purchasing program to develop interagency agreements & service contracts
Oversees and manages program-specific contracts to ensure vendor work is performed within scope and in accordance with contract terms and budget constraints
Manages vendor relationships, verifies contract deliverables, ensures invoices are paid timely, and coordinates contract modifications
Recommends and requests new tools and resources to the Operations Director to improve program services
Participates in public records and records management professional development sessions and conferences to implement best practices in the agency
Participates in various functions as a member of the Operations Division leadership team
Serves as wellness coordinator
Performs other duties as assigned
Qualification
Required
Five years of experience providing support to staff or a program including interpreting policy and instructing others on application of policies, representing the program to clients, interacting with members of the public, and composing correspondence; at least two years of this experience must be independently performing these duties
One year supervisory experience performing: interviewing, hiring, training, assigning, and/or directing work and evaluating staff
Ability to efficiently use a personal computer and applicable software to successfully perform the essential functions of the position
Preferred
Knowledge of Washington State public disclosure laws, regulations, and policies
Four years of experience responding to public disclosure requests in a government setting
Experience with maintaining retention schedules for organizational records
Benefits
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Washington State Employee Assistance Program
Washington Public Employees' Retirement System (PERS)
Deferred Compensation Program
Social Security
Public Service Loan Forgiveness
Paid holidays and one paid personal holiday per calendar year
Sick leave
Vacation leave
21 days paid military leave per year
Five (5) days of paid bereavement leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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