NEOGOV · 5 months ago
Events Staff On-Call
NEOGOV is seeking an Events Staff On-Call to assist with set-ups and tear-downs of furniture and equipment for various meetings and events at the Civic Center. This role involves providing excellent customer service, performing custodial tasks, and ensuring building security during events.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Set-ups and tear-downs of furniture and equipment for various meetings and events. Must be able to interpret a set up map provided by Events Specialist
Performs building custodial services, including floor sweeping, mopping and scrubbing; dusting and polishing furniture; washing windows and walls; vacuuming; and cleaning restrooms
Provide exceptional customer service to facility users before, during and after events
Works with customers to enforce fire code in regards to egress and room capacity
Provides building security by ensuring all doors and windows are properly secured after event
Sell tickets and perform general box office duties including fulfill tickets to print mail/will call orders; maintain box office voicemail greeting; answer box office phone and return voice mail calls
Advise office staff of all damages, lost inventory, linen usage, etc
Responsible for daily balance and deposit of all box office revenue
Coordinate with Front of House Manager any special needs for day of show; work with Front of House Manager to resolve patron and promoter complaints
Answer box office phone and direct inquiries regarding other City of Great Falls business to proper departments; answer general inquiries for Events Office
Organize and maintain events office records
Establish and maintain effective working relationships with patrons, fellow employees, supervisors and the general public
Maintain volunteer usher records; work with Events Specialist in filling usher needs for theater performances; generate usher sign-up for events involving ticketing
Light maintenance and repair of events equipment (tables, chairs, etc.)
Participate in short and long-range plans for the Events Office
Additional box office duties as needed
Qualification
Required
A high school diploma or equivalent
One year of experience in a customer service position
One year of experience in building cleaning and maintenance desirable
Manual labor experience a plus
Employee must possess or have the ability to obtain valid Montana driver's license
Must be willing and able to flex schedule to fill available shifts
Strive for a clean and neat presentation of the set ups, equipment, appliances, facility, etc
Ability to establish and maintain effective working relationships with facility users, peers, supervisors, and the general public
Ability to work with AV equipment; Microphones/Speakers/Projectors/Lighting
Ability to work independently, as a member of a team, and as a leader of on-call event staff
Ability to think on your feet and problem solve
Working knowledge of methods, materials and equipment used in building cleaning and maintenance and basic hand tools
Benefits
Retirement/pensions
Prorated paid holidays
Vacation and sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase