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Yale University · 3 months ago

Building Operations Coordinator

Edward P Evans Hall

Full-time, Contract

Onsite

Mid, Senior Level

$31.05/hr - $31.05/hr

6+ years exp

Yale University is a prestigious institution contributing to a better tomorrow. The Building Operations Coordinator will perform high-level coordination and support for the execution of Yale School of Management events and facilities operations, ensuring established standards of excellence.

AssociationBusiness DevelopmentEducationMedicalSocial Entrepreneurship

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as a point of contact and support for Yale SOM Facilities customer service operations. Maintain effective communication with all customer groups and identify opportunities for improving services

Coordinate and support execution of all event requirements and setups in collaboration with the SOM Events and the SOM Hospitality departments

Inspect SOM buildings and surrounding grounds. Work to optimize facilities and grounds in supporting the mission of the school

Inspect and maintain classrooms and public spaces multiple times a day to identify areas that require immediate attention and initiate action necessary to correct problems, and follow-up with internal service providers to ensure satisfactory service completion

Process day-to-day transactions: Yale SOM Facilities service requests, FAMIS work orders, START requests, EMS, check requests, invoice payments, journal entries, purchase requisitions, purchasing card. Use the electronic work order system to manage facilities work order requests

Carry out fiscal, operational, and administrative duties to support the operation of the Yale School of Management (Yale SOM). Coordinate the day-to-day operations including local business process system design and implementation, reconciliation, statement production and distribution, procurement, deposits, maintenance of logs, and all other daily activity

May reconcile monthly financial statements and transactions from central Facilities and telecommunications offices. Investigate and document unexplained costs

Conduct point-of-sale system transactions and satisfy other customer requests at the transaction window, on the phone, by email, or through the online service center

Coordinate staff intake/exit tasks related to card access, keys, phones, and room signs

Help coordinate Yale SOM Facilities communications via e-mail alerts, phone system, e-news, and web pages

Receive/investigate/resolve facilities requests and complaints; provide occasional assistance to the Yale SOM Facilities Assistant when tasks require two people

Coordinate ID card access, alarm codes, and electronic lock access

Use building key management systems to issue, track, and receive keys

Provide support for Moveable Equipment Inventory (MEI) process

Complete other related duties and projects as needed or as assigned

Qualification

Customer serviceEvent coordinationFacilities managementFinancial reconciliationBuilding trades knowledgePoint-of-sale transactionsAdministrative supportCommunication skillsProblem-solving

Required