NEOGOV · 3 months ago
Counseling Services Specialist - Temporary Assignment
Ventura College (Ventura CA), CA
Full-time
Onsite
Entry, Mid Level
$36.54/hr - $36.54/hr
1+ years expNEOGOV is part of the Ventura County Community College District, which serves residents throughout Ventura County. The Counseling Services Specialist will provide support to students in enrolling, retaining, and completing their educational goals, along with various administrative and outreach responsibilities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the initial point of contact and source of information for the department; screen and critically assess student needs; respond to inquiries, explain policies, and provide general information to students related to admissions, enrollment and registration, course placement, program requirements and student responsibilities; refer students requiring advanced guidance to a Counselor; schedule counseling appointments, as needed
Provide assistance to students with enrollment, registration, and transfer processes, including completion of appropriate paperwork (e.g., enrollment and transfer applications, and petitions); respond to questions and provide general assistance to students inputting abbreviated education plans; ensure individual education plans are input into appropriate software programs
Use established policies, procedures, guidelines, and rubrics to clear student prerequisites, inform students of appropriate course placement, provide information about equivalent courses across the District colleges, and calculate student GPAs for current and transfer students
Check for accuracy of program maps associated with Guided Pathways; input into appropriate software programs; provide students with program maps; serve as a direct point of contact for students participating in Guided Pathways success groups/completion circles
Receive, review, and process student forms, documents, and related records; request additional student information; identify and correct errors, as needed
Create and conduct workshops for a variety of topics including matriculation process, student orientation, and transfer processes for prospective, new, and continuing students
Serve as a resource for students on academic probation; provide workshops and other information to students regarding probation process
Coordinate assessments for students; provide input to others on special support services as necessary
Create, maintain, and retrieve student records; participate in the evaluation of student data and records for special projects and reporting
Participate in outreach activities to disadvantaged populations for the purpose of promoting student access to the college
Coordinate liaison activities between the college and various public and private agencies
Provide assistance to program faculty, counselors, coordinators, and administrators with the development and implementation of special projects and college-wide programs and services; develop and maintain special programs as assigned
Provide assistance to students related to accessing student services such as attending events and workshops, requesting accommodations, accessing materials, and locating information regarding transfer and career inquiries; direct students to a variety of information and resources as needed for educational planning and other appropriate programs (e.g., Library and Learning Resources Center, Financial Aid, etc.)
Respond to inquiries and provide technical information regarding forms, documents, schedules, courses, guidelines, requirements, processes, laws, codes, rules, regulations, policies, and procedures
Create, maintain, and update academic flyers, pamphlets, worksheets, and other materials used for marketing, orientation, and other workshops for current students
Assist with updating department website content; maintain department social media accounts
Serve on a variety of campus and District committees; attend and participate in meetings, conferences, seminars, and in-service training workshops as assigned
Work collaboratively and professionally with faculty, staff, students, and stakeholders from diverse academic, socioeconomic, cultural, disability, gender identity, and ethnic communities
Demonstrate cultural humility, sensitivity, and equity-mindedness in working with individuals from diverse communities; model inclusive behaviors; and achieve equity in assignment-related outcomes
Perform related duties as assigned
Qualification
Required
A bachelor's degree in psychology, counseling, education, or related field AND two years of experience providing student services or serving in an instructional capacity at an educational institution
OR
A graduate degree in psychology, counseling, education, or related field AND one year of experience providing student services or serving in an instructional capacity at an educational institution
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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