Ohio Cat · 3 months ago
Field Service Technician - Req ID 6013
Broadview Heights, Ohio
Full-time
Onsite
Senior Level
5+ years expOhio CAT, a Caterpillar Dealership, powers critical infrastructure across various sectors. The Field Service Technician will provide on-site diagnostics, maintenance, and repair of CAT Power Generation equipment, ensuring exceptional customer service and compliance with safety protocols.
Industrial EngineeringRenewable Energy
Responsibilities
On-site diagnostics, maintenance, and repair of Caterpillar (CAT) Power Generation equipment and related systems
Work independently from a fully equipped Ohio CAT service truck
Service and perform maintenance on CAT diesel and gas generators (5KW to 3MW)
Service switchgear and ATS systems
Service control panels and electrical distribution systems
Perform load bank testing, commissioning, and preventive maintenance
Use diagnostic tools (e.g., CAT ET (Electronic Technician), SIS (Service Information System), and other computer-based diagnostic tools/software) to troubleshoot issues
Provide exceptional customer service and technical support
Ensure compliance with safety protocols and documentation standards
Qualification
Required
High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power generation systems, plus at least 3 years of relevant industry experience
Minimum of 5 years of hands-on experience in repairing diesel engines, generators, and industrial equipment
Experience with CAT, Cummins, Generac, Kohler, or Detroit Diesel generator systems
Familiarity with switchgear brands like Russelectric, Lakeshore, or Asco
Strong electrical and mechanical troubleshooting skills
Ability to read and interpret wiring schematics and control diagrams
Military or field-based experience in equipment diagnostics and repair is highly valued
Comfortable working independently in outdoor environments
Must own and safely use personal mechanic's tools
Benefits
Employer-sponsored pension plan
Competitive pay rate
First-year vacation and personal time, which is built based on the length of service.
Two different Health Insurance options, including a Health Savings Account (HSA) option.
Flexible Spending Account (FSA)
Dental and Vision Insurance
Credit Union Access
Life Insurance, Short-Term Disability, and Long-Term Disability.
Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
Company SuccessShare bonuses
Company provided and laundered uniforms.
Continued technical and professional training.
Company
Ohio Cat
Ohio Cat is an authorized dealer of heavy engineering equipment and engines.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Blocksom
CFO
Company data provided by crunchbase