NEOGOV · 5 months ago
Permit Technician (Customer Service)
Venice, FL
Full-time
Onsite
Mid Level
$47K/yr - $69K/yr
3+ years expNEOGOV is a company that provides innovative solutions for government agencies. The Permit Technician will perform administrative and technical support to citizens, contractors, and developers in the permitting and registration processes, ensuring compliance with regulations and providing excellent customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Reviews building permit applications, plans and supporting documentation to ensure submitted requests are complete
Processes, issues and monitors approved permits
Utilizes all current permitting software to perform required duties
Accurately and legibly prepares and maintains reports, records, forms and other required documentation
Coordinates plan reviews with city departments and agencies
Responsible for staying current with all governing regulations and compliance requirements
Reviews and approves spot surveys for finished floor elevation and crown of road compliance
Coordinates contractor registrations including the annual renewal process
Processes and maintains records in accordance with the department’s Expired Permit Policy
Greets and directs visitors to appropriate departmental process and provides general information/assistance
Serves as back up contact for the City’s “One-Stop” Permit Center providing specific information about procedures, regulations, and fees
Prepares Certificates of Occupancies for issuance
Coordinates departmental record retention with City Clerk for offsite storage, retention, and destruction of records in accordance with state regulations
Verifies licensing and insurance certifications for contractor registrations in accordance with state mandates
Responsible for accuracy and timeliness of all assignments
Responsible in work to the Permitting Services Manager
Qualification
Required
High school graduate or equivalent
Three (3) years administrative support experience required, preferably in a construction related setting
Possess ICC Permit Technician certification or have the ability to obtain within one (1) year of date of hire
Possess a valid Florida Driver's license, free of any serious violations or ability to obtain within thirty (30) days from date of hire
Ability to interact with the public in a professional, respectful manner and deal with difficult people with courtesy and self-control
Must be able to work independently of direct supervision within established guidelines and capable of sustaining regular and predictable attendance
Possess excellent listening, speaking and communication skills
Ability to complete all forms and reports legibly and accurately; and read/interpret technical documents
Possess organizational skills and the ability to prioritize and perform multiple tasks in a fast-paced environment
Ability to establish and maintain effective working relationships with co-workers, supervisors, other City employees, governmental officials and the general public
Requires a working knowledge of the current version of the Microsoft Office Professional software suite including proficiency with Word and Excel
Must have a basic understanding of the current version of the Microsoft Windows operating system
Ability to learn specific computer applications used in the Department
Ability to stand for prolonged periods of time, climb, bend, reach, stoop, lift, and carry items such as books, papers, etc
Ability to see; hear well, with or without aids; and speak clearly and distinctly
Preferred
Building Department and permitting experience
Knowledge of the permit application and review processes for construction licensing requirements
Familiarity with Central Square Software applications based on an iSeries system
Working knowledge of the current versions of Microsoft Outlook and Internet Explorer
Benefits
Health Insurance (Employee, Employee +1 or Family)
Dental Insurance (Employee, Employee +1 or Family)
Vision Insurance (Employee or Family)
FRS - Florida Retirement System
Deferred Compensation Plan - 457b
Flexible Spending Account
Life Insurance (Employee, Spouse & Dependent Children)
Accidental Death & Dismemberment
Basic Life Insurance (1x employee's annual salary)
EAP - Employee Assistance Program
Short-term Disability
Long-term Disability
11 Paid Holidays
Vacation (8 hours/month, increases with tenure)
Sick Leave (8 hours/month)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase