NEOGOV · 3 months ago
Community Services Program Assistant - Part Time
FAIRFIELD, CT
Full-time, Part-time
Onsite
Entry Level
$25/hr - $25/hr
2+ years expNEOGOV is a company focused on community services, and they are seeking a Community Services Program Assistant. This role involves assisting the Senior Center Coordinator with various programs and activities aimed at enhancing the well-being of the senior community, alongside providing clerical and administrative support.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers phone, transfers calls, and takes messages. receives and directs visitors
Assists in or maintains inventory and orders supplies
Assists with program activities in order to ensure a safe and pleasant environment for participants and staff
Assists with programs and activities to promote the social and emotional well-being of elderly population in Fairfield and those who use the Senior Center
Assists with senior center programs, including class logistics, attendance tracking, classroom setup, and event support
Assists with technology setup, troubleshooting, and supply inventories
Compiles information from standard sources and prepares reports
Copies and collates materials
Creates, maintains, and updates departmental records, documents, spreadsheets, and reports
Enters and retrieves data on personal computers and computer terminals
Handles routine requests for information or assistance over the telephone or in person
Maintains logs, sets up and maintains records and files according to established procedures (e.g., Alpha, numeric or chronological order)
Makes changes per instructions or as authorized, verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to senders or other work units
Performs a variety of basic and repetitive processing tasks, e.g., sorts, numbers, codes and files materials, reviews materials for accuracy and completeness (ensures categorical information completed as required)
Performs daily office duties, including copying, filing, mail processing, answering phones, and supply ordering
Prepares occasional donor letters, including thank-you notes and in memoriam correspondence
Prepares routine forms and correspondence making minor revisions and additions, and receives, sorts and distributes mail
Processes membership forms, enters membership data, and registers members for classes in MySeniorCenter (MSC)
Provides professional and courteous customer service in person, by phone, and via email
Provides setup assistance for all programs and helps maintain a clean, organized and safe senior center
Searches files for information
Supports program planning, including movie selection, events, and communications
Types a variety of forms, cards, labels, envelopes, routine memos, etc
Performs related duties as required
Qualification
Required
High School Diploma or GED
Two (2) years of responsible community based, human and social services or senior program experience, or an equivalent combination of education, work experience and training
Knowledge of general recordkeeping and administrative practices
Knowledge of grammar, spelling, punctuation
Knowledge of Microsoft Office Suite, Excel, Publisher or Power Point and multifunctional copiers
Knowledge of modern office practices, procedures, equipment, and standard clerical techniques
Knowledge of practices of senior center or recreational programming typical in a senior center
Knowledge of senior population needs and issues that arise as part of the aging process
Some knowledge of social trends and indicators and their impact on senior services
Basic skills in performing arithmetic computations
Creativity skills
Excellent listening skills
Excellent verbal communication skills
Interpersonal skills
Strong organizational skills with the ability to multitask and adapt to changing priorities
Ability to communicate clearly and professionally with staff, instructors, donors, members, and the public
Ability to establish and maintain effective working relationships with coworkers and the public
Ability to exercise sound judgment and discretion in handling sensitive information
Ability to follow verbal and written instructions
Ability to maintain office management systems
Ability to manage multiple tasks and shifting priorities
Ability to operate office equipment and computer software
Ability to perform basic clerical tasks such as coding, sorting, alphabetizing and numeric ordering
Ability to perform light physical tasks, including setting up rooms and event materials
Ability to remain calm, courteous, and professional in a busy or stressful environment
Ability to work independently and collaboratively in a fast-paced environment
Incumbents in this class may be required to work a schedule that includes weekends, evenings and holidays
Incumbents in this class may be required to travel
Incumbents in this class may be required to obtain and maintain CPR and First Aid certifications
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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