Online User Services Librarian (9+3) jobs in United States
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NEOGOV · 5 months ago

Online User Services Librarian (9+3)

NEOGOV is seeking an Online User Services Librarian at Spartanburg Community College. The role involves overseeing the library’s digital presence, providing high-quality student-centered library instruction and reference services, and coordinating with various stakeholders to enhance library services and resources.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Creates and maintains the library’s online presence, including the library’s website/research guides, tutorials, videos, FAQs and virtual reference, prioritizes a high-quality user experience
Provides quality Reference & Instruction services in-person and virtually, including regular on-call reference hours, teaching library and information literacy instruction classes at all campuses, high schools and online, and participates as an embedded librarian in assigned courses
Works with the PASCAL consortium, SCC’s IT and external vendors to coordinate the administration of the library’s technology platforms and electronic resources
OER promotion & support. Promotes the use of OER or affordable learning (AL) materials. Supports SCC faculty in finding, evaluating, adopting and creating OER/AL materials that remove student barriers to course success and persistence
Represents the Library and SCC by serving on internal and external committees and boards as assigned and elected. Participates in relevant library meetings. Pursues relevant continuing professional development
General library duties and other duties as assigned

Qualification

Library Technology PlatformsLibguidesLibAnswers/ChatExLibris Alma/PrimoTeaching Library InstructionReference ServicesAccessibility StandardsDegreeOER SupportStudent-Centered Services

Required

Master's degree in Library or Information Science from an America Library Association (ALA) accredited university
related work experience

Preferred

Demonstrates ability to learn library technology platforms
Experience with Libguides, LibAnswers/Chat, Libwizard, ExLibris Alma/Primo
Knowledge of accessibility standards
Experience teaching library instruction classes and providing reference services in an academic library

Benefits

Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting and flexible work schedules
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase