Amazon · 3 months ago
Services Team Manager, DCEO
Hayward, California, USA
Full-time
Onsite
Mid, Senior Level
$99K/yr - $185K/yr
5+ years expAmazon Data Services, Inc. is seeking a Services Team Manager to oversee the operations of data centers. This role involves leading a team of service technicians, managing critical power infrastructure, and ensuring operational excellence while maintaining high safety and quality standards.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Lead and manage a team of service technicians responsible for generator maintenance, repair, non-destructive testing on electrical equipment, and battery maintenance. Ensuring high standards of safety, quality, and operational excellence
Drive equipment lifecycle management, including end-of-life planning and replacement strategies for critical power infrastructure
Coordinate with maintenance scheduling teams to ensure 100% completion of required maintenance activities while minimizing impact to data center operations
Manage multiple concurrent projects across various sites, including improvement initiatives from conception to completion
Build and maintain strong relationships with vendors and contract partners, ensuring adherence to SLAs and quality standards
Effectively manage operational budgets and resource allocation across multiple programs
Foster a culture of safety and continuous improvement, implementing best practices and driving team development
Perform rotational On-Call duties as the after hours on-call Services Team Manager for the data centers in the region. This includes responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
Qualification
Required
Bachelor's degree or equivalent experience
2+ years in a management position with 5 or more direct reports
2+ years within a critical infrastructure equipment including Uninterrupted Power Supply (UPS) batteries, Generators, Electrical Switchgear, and non-destructive testing methodologies
Preferred
5+ years leading field services teams performing diagnostics, troubleshooting, repair, and root cause analysis of critical infrastructure (generators, switch gear, bud-duct, UPS, and air handlers)
Level 3 Infra-Red (IR) Thermography Certification
Demonstrated experience with Tier 4 Generator maintenance and operation
Demonstrated experience with mission critical battery deployments and various chemistries
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-11
Company data provided by crunchbase