Educational Federal Credit Union · 2 months ago
IT Support Specialist III
Miami, FL
Full-time
Onsite
Mid LevelEducational Federal Credit Union is seeking an IT Support Specialist III to assist with network operations and desktop administration. The role involves providing technical support for tier II and tier III issues, troubleshooting advanced issues, and mentoring lower-level technicians.
CreditCredit BureauDebit CardsFinancial Services
Responsibilities
Perform the duties and responsibilities of the IT Support Specialist II
Deploy computer images, applications, and updates to all workstations
Assist in the administration of network devices, VLANS, and configurations
Troubleshoot advanced issues with Windows PCs and internet connections
Mentor lower-level Helpdesk/IT technicians
Work on assigned projects
Qualification
Required
Support the Credit Union by assisting with network operations and desktop administration
Provide technical support for tier II and tier III issues
Support staff access to the internet and network resources
Follow established procedures to install software and updates on workstations
Complete projects and assignments independently or under little supervision
Performs processing and run jobs on core system independently or under supervision
Perform the duties and responsibilities of the IT Support Specialist II
Deploy computer images, applications, and updates to all workstations
Assist in the administration of network devices, VLANS, and configurations
Troubleshoot advanced issues with Windows PCs and internet connections
Mentor lower-level Helpdesk/IT technicians
Work on assigned projects
Creating and administering Group Policy Objects
Experience in the Microsoft 365 ecosystem
Experience in enterprise-level imaging processes (preparing computers for imaging and deployment)
Experience with hardware inventory management systems
Mobile Device Management
Company
Educational Federal Credit Union
Educational Federal Credit Union offers checking accounts, loans, insurance options, financial planning, digital wallet, and pupil services.
Founded in 1935
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joe Suarez, MBA, CPA
SVP Finance/CFO
Karla Gabuardi
Sr. Talent Development Manager, NCCO, NCBSO
Recent News
2026-01-06
2025-10-14
2025-08-09
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