NEOGOV · 5 months ago
Processing Assistant III - Dental
NEOGOV is a company focused on public health services, and they are seeking a Processing Assistant III for their Pediatric Dental Clinic. The role involves handling administrative duties such as managing patient appointments, processing payments, and maintaining patient records.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers the telephone and transfers calls to the appropriate person or takes messages
Greets and assists the public in a courteous and respectful manner
Assists patients in making and/or changing appointments
Corresponds with patients in regards to payments and missed appointments
Completes all necessary paperwork needed to compile patient records
This position has been identified to have responsibilities in the Preparedness Plan for the Health Department. In the case of an event within the county the employee is required to work at a specified location in-house or off-site as identified in various Health Department Emergency Response Plans (ex. Preparedness, Pan Flu, etc.)
Performs other duties as assigned
Qualification
Required
Graduation from high school and two years of office assistant/secretarial experience; or
An equivalent combination of training and experience
Possess a valid NC Driver's License
Benefits
Medical Insurance– Employee medical insurance is 100% paid provided wellness incentive requirements are met. Spouse and family coverage is available at employee expense per pay period: Child: $69.23 Children: $207.69 Spouse: $230.77 Family: $392.31
Dental Insurance – Employee dental insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period: Child(ren): $16.95 Spouse: $18.89 Family: $52.32
Vision Insurance – Employee vision insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period: Child(ren): $3.86 Spouse: $3.48 Family: $7.50
Health Clinic – Available to all County employees and dependents covered under the medical insurance plan. Covered visits include ear infections, colds, first aid, physicals, and other acute care needs.
Complementary Alternative Medicine (CAM) – The medical plan offers alternative therapies such as acupuncture, hypnotherapy, massage therapy, yoga, and others. Specific requirements must be met for partial reimbursement - refer to the employee guide for more information.
Employee Assistance Program (EAP) – Counseling services are available to all employees and dependents in the home. Services are provided in a private and confidential setting. The County provides coverage for the first five visits per year.
YMCA – No joining or monthly membership fees for eligible employees. Employees may opt to upgrade their membership to a family rate of $6.92 per pay period.
PureGrit Fitness – Discounted member fees for eligible employees with access to a weight room, unlimited classes, or a day pass.
Holidays – Twelve days of paid leave are provided throughout the year to eligible employees.
Sick Leave - Employees earn eight hours per month; EMS employees earn 11 hours per month.
Annual Leave – Employees earn prorated hours per month based upon years of service and hours worked.
Birth Month Leave:Employees will receive the equivalent hours of one regular workday added to their annual leave on the second day of their birth month.
Community Involvement Leave:Employees earn eight hours per calendar year, expiring on December 31.
Bereavement Leave: Employees are given 24 hours of paid leave to grieve the loss of an immediate family member.
Parental Leave: Eligible employees can request up to 6 weeks of paid leave per calendar year.
Discount Tickets– Discount tickets to various recreational venues including AMC Theaters, Carowinds, Tweetsie Railroad, Biltmore Estate, and others.
NC Local Government Retirement System – The Local Governmental Employees’ Retirement System (LGERS) is a defined benefit plan. Full-time and eligible part-time employees are automatically enrolled in the system. Employees contribute a mandatory, fixed 6% on a pre-tax basis. An employee is considered vested after five years of contributory service.
Life Insurance – $12,500 of Life and AD&D at no cost to the employee. Additional coverage is available at employee expense.
Longevity - After five (5) years of continuous full-time County service, employees receive an annual lump sum payment of 1.5% of their salary during their anniversary month. Moving forward, the amount increases by .10 per year based upon years of service.
401k and 457 Deferred Compensation – Contributions are available as an employee option.
Tuition Reimbursement: Employees who have completed their initial probationary period are eligible to participate in the tuition reimbursement program of up to $1,000 per semester in qualified expenses.
Supplemental Benefits – The County partners with Aflac, as an employee option, for additional supplemental benefits.
Local Government Federal Credit Union (CIVIC) – Memberships are available to County employees.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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