NEOGOV · 4 months ago
Yorktown Ambassador
Yorktown, VA
Full-time
Onsite
New Grad, Entry Level
$14/hr - $17/hrNEOGOV is seeking a Yorktown Ambassador to provide oversight of the Yorktown Waterfront area and deliver quality customer service to visitors and residents. The role involves assisting with inquiries, providing marketing materials, conducting inspections, and coordinating with local businesses.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides consistent oversight of the Yorktown Waterfront area in addition to providing quality customer service to visitors and residents
Assists visitors and residents with questions and/or concerns; provides marketing materials, brochures, maps, directions, and information on the free trolley service
Anticipates the needs of the visitors and residents; responds quickly and professionally to all requests or inquiries
Provides basic administrative services at the Yorktown Welcome Center to include but not limited to answering phones, responding to emails, collecting visitor data, restocking of marketing materials, and monitors and conveys office supply levels and needs
Conducts routine inspections to ensure the cleanliness and maintenance needs of the welcome center and facilities are being met; reports custodial and maintenance issues to appropriate staff members
Interacts with Historic Yorktown businesses to gather feedback on any pertinent issues and communicates those needs to the appropriate departments or divisions within the County
May assist with the set-up and takedown of various events as needed
Must be able to work a flexible schedule to include weekdays, evenings, weekends, and holidays to support year-round events in Yorktown
Qualification
Required
High school diploma or equivalent with some experience assisting the public; or any equivalent combination of training and experience
Must have the ability to provide quality customer service and exercise considerable tact and courtesy when interacting with local businesses, vendors, contractors, and the general public
Must be 18 years of age or older
Possession of a valid driver's license issued by the Commonwealth of Virginia with a satisfactory driving record
Requires an acceptable criminal background check
Preferred
General knowledge of colonial history and events desired
General knowledge of the historic Yorktown area streets and building locations, and the ability to provide directions to major points of interest desired
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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