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NEOGOV · 3 months ago

Telecommunicator I (Full Time)

911 Communications Center, NC

Full-time

Onsite

New Grad, Entry Level

$43K/yr - $63K/yr

NEOGOV is a company that provides solutions for public sector organizations, and they are seeking a Telecommunicator I to join their 911 Communications team. The role involves receiving, prioritizing, and dispatching emergency and non-emergency calls, while providing assistance to the public and ensuring accurate information dissemination.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Position will be required to receive; prioritize and dispatch emergency and non-emergency calls to appropriate agencies and to provide emergency dispatch care by telephone

Applicant must be able to obtain and disseminate accurate information in an efficient and professional manner to all agencies

Must provide assistance to the public by providing a variety of information and direction; perform a variety of Dispatch support duties and endorse a team environment

Applicant should be familiar with FCC rules and regulations; possess excellent geographic knowledge of McDowell County

Applicant should have experience and professional use of telephone and computerized two-way radio equipment

Continuously analyze available information and monitor your channel along with assisting all other communicators in the center

Qualification

FCC rules familiarityGeographic knowledgeTwo-way radio equipmentCustomer service experienceCommunication center experienceNCOEMS EMD EFD/EPD CertificationCPR CertificationLaw Enforcement ExperienceEMT-Basic CertificationHaz-Mat AwarenessIncident Command System