Senior Community Engagement Specialist - Nashville, TN jobs in United States
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NetSuite · 3 months ago

Senior Community Engagement Specialist - Nashville, TN

positionNashville, TN, United States
timeFull-time
remoteOnsite
senioritySenior Level
date6+ years exp

NetSuite is seeking a Senior Community Engagement Specialist. In this role, you will manage the overall client relationship and advocate for the client while ensuring consistency in strategy and quality of interaction.

Cloud ComputingComputerCRMiOSSaaSSoftware
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Responsibilities

Manage the overall client relationship and advocate for the client
Build and maintain relationships at all levels across the client organization
Oversee all engagements with the client to achieve consistency in strategy, messaging and quality of interaction
Provide oversight of implementation delivery to ensure that value is delivered to the client as committed
Continuously grow the reference-ability of the client and ensure clients actively promote the value of the client relationship
Develop and advance opportunities through the sales process to deal closure to meet quarterly sales quotas
Manage client profitability, including invoicing, accounts receivable, cash collections, write-off processes and contractual interactions
Manage escalations and track to issues requiring executive attention to resolution

Qualification

Client relationship managementSales process managementClient profitability managementEngagement oversightEnglish

Required

6 to 10+ years of experience in community engagement or related field
Ability to manage overall client relationship and advocate for the client
Experience in building and maintaining relationships at all levels across the client organization
Ability to oversee all engagements with the client to achieve consistency in strategy, messaging and quality of interaction
Experience in providing oversight of implementation delivery to ensure that value is delivered to the client as committed
Ability to continuously grow the reference-ability of the client and ensure clients actively promote the value of the client relationship
Experience in developing and advancing opportunities through the sales process to deal closure to meet quarterly sales quotas
Ability to manage client profitability, including invoicing, accounts receivable, cash collections, write-off processes and contractual interactions
Experience in managing escalations and tracking issues requiring executive attention to resolution

Company

NetSuite

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NetSuite is cloud computing company dedicated to delivering business applications over the internet.
dateFounded in 1998
location
Redwood Shores, California, USA
people-size10001+ employees
web-link
https://www.netsuite.com/portal/home.shtml

Funding

Current Stage
Public Company
Total Funding
$157.79M
Key Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M

Leadership Team

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Brian Chess
SVP Technology and AI
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Eli Johnson
Vice President, Global Sales Productivity
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