Adyen · 2 hours ago
Technical Support Engineer
Chicago, IL
Full-time
Onsite
Entry, Mid Level
$80K/yr - $105K/yrAdyen is a financial technology platform that provides payments, data, and financial products for major customers like Meta and Uber. The Technical Support Engineer will serve as the first point of contact for merchants, ensuring their successful integration and operational excellence while collaborating with various teams across the company.
Financial ServicesFinTechMobile AppsMobile Payments
Responsibilities
Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices
You are responsible for the merchants’ full lifecycle (integration, expansion and operational excellence)
Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants
Advising merchants regarding the best implementation practices and also addressing specific merchants’ issues
Qualification
Required
Strong written and verbal communication skills in English
Innovative with strong problem-solving capabilities
Ability to adapt to new processes and procedures quickly
Affinity with internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting)
Self-driven and flexible with the ability to maintain high levels of productivity with minimal supervision
Accountability for work and results delivered
Previous exposure to environments rich in uncertainty
Track record of successfully dealing with ambiguity
Ability to make quick informed decisions under pressure
Ability to prioritize appropriately based on urgency, necessity and both internal and external requests
Preferred
STEM degree preferred but not required
Company
Adyen
Adyen is the financial technology platform of choice that helps businesses achieve their ambitions faster.
Founded in 2006
1001-5000 employees
H1B Sponsorship
Adyen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (4)
2021 (8)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$266MKey Investors
ICONIQ CapitalGeneral AtlanticIndex Ventures
2018-06-13IPO
2015-09-30Series Unknown
2014-12-15Series B· $250M
Leadership Team
Pieter van der Does
CEO & co-founder
Tom Adams
Chief Technology Officer
Recent News
2026-01-13
2026-01-12
Digital Commerce 360
2026-01-08
Company data provided by crunchbase