Charlotte Regional Visitors Authority · 3 months ago
Facility Maintenance Technician, Bojangles Entertainment Complex
Charlotte Regional Visitors Authority is dedicated to enriching the lives of visitors and residents through destination development and venue management. The Facility Maintenance Technician will assist in maintenance and repair tasks at the Bojangles Entertainment Complex, ensuring all setups meet client expectations and maintaining equipment related to heating and cooling systems.
Event ManagementHospitalityPersonal BrandingTourism
Responsibilities
May assist in leading maintenance and repair projects at the Bojangles Entertainment Complex
Works with team to ensure all setup is done to meet client and department expectations
Teardown shows and cleans up areas for next scheduled event
Maintains all equipment in facility that is part of the heating and cooling systems
Ensures proper light set up prior to all events
Coordinates with vendors on facility floor to ensure accuracy of detailed floor plans
Assist Facility Maintenance team members with painting, carpentry, dry wall repair, etc
On-call one week per month, as needed, to support event operations and/or facility needs
May perform other duties as required
Consistently deliver the best in customer service
Model and be accountable ensuring that customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences
Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures
Qualification
Required
Ability to work independently with minimal supervision
Demonstrated proficiency in multiple disciplines preferred, including but not limited to: Electrical, Plumbing, HVAC, Ice Technician, Carpentry/Painting, Mechanical Trades (doors, locks, alarm systems, etc.)
Ability to maintain adherence to quality, safety, and the timely completion of assigned projects
Excellent verbal and written communication skills
Ability to foster and work well within a team environment
Strong commitment to customer service and always maintaining a professional atmosphere
Ability to anticipate customer needs, builds positive relationships with customers and vendors, goes the extra mile to satisfy and exceed customer needs, treats all customers and vendors with highest degree of respect and courtesy and delivers exceptional service to internal and external customers
A High School Diploma and a minimum of 4 years of HVAC schooling or related experience or training is required
Level 2 technicians should be able to operate effectively with limited supervision
Areas of expertise for the Venue Facility Maintenance programs may include, but are not limited to the following: Electrical – Works with electrical system from 480 volts up to 600 volts, Plumbing Knowledge of commercial fixtures and all accessories, HVAC (boilers and chillers), Knowledge of Metasys building automation system, Ice Technician, Carpentry/Painting, Mechanical Trades (doors, locks, alarm systems, etc.)
The employee must regularly lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to stand and walk
The employee must regularly use power hand tools
Preferred
An appropriate license or professional certification is strongly preferred for Level 2 technicians
Company
Charlotte Regional Visitors Authority
Charlotte Regional Visitors Authority is a hospitality firm that provides events, place branding, meetings, and venue management services.
Funding
Current Stage
Late StageRecent News
Sports Business Journal
2025-06-03
2025-03-31
Charlotte Business Journal
2025-03-20
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