NEOGOV · 4 months ago
Part-Time Dispatcher II (Limited Term)
Pleasant Hill, CA
Full-time, Part-time
Onsite
Entry, Mid Level
$40.31/hr - $52.21/hr
1+ years expNEOGOV is a part of the City of Pleasant Hill's Police Department, looking for a Dispatcher II to perform a variety of tasks in the Department’s Support Services Division. The role involves acting as the primary dispatcher, receiving and relaying calls for assistance, dispatching police units, and maintaining records in a computer-aided environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receiving and relaying incoming calls for emergency and non-emergency assistance
Dispatching police units
Operating a variety of telecommunications equipment including radio, telephone, and computer-aided dispatch systems
Status monitoring, records and file maintenance in a computer-aided environment
Entry level dispatch training
Prioritize requests for service based upon available resources
Receive radio requests and handle accordingly
Type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports
Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations
Qualification
Required
Have a combination of education and work experience, including a minimum of one year of dispatch work
Two years general office work involving typing of varied materials, public contact, general filing and basic record keeping
Type at least 40 wpm (net)
Have knowledge of business English, spelling
Modern office practices and procedures
Record keeping
Ability to dispatch police units quickly and effectively
Work under pressure
Exercise independent judgment
Work with minimal supervision
Make sound decisions in emergency situations
Learn assigned clerical tasks readily and to adhere to prescribed routine
Write English legibly
Establish and maintain effective working relationships with other employees and the general public
Operate computer-aided dispatch system, 911 emergency telephone, and other multi-line telephone systems
Various law enforcement telecommunications systems
Radio console with headsets and handsets
Computer keyboards, cameras, intercoms, security
Willingness to work varying shifts
Radio dispatching skills
Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application
Benefits
Medical Benefits: Choice of coverage with Kaiser or Blue Shield. The City pays 80% of monthly premiums at each coverage level. In lieu of medical coverage, the City will contribute $400 (employee only coverage) or $500 (employee + 1 coverage) or $600 (family coverage) into a MissionSquare 457 deferred compensation plan
Retirement: CalPERS enrollment (PEPRA New Member 2% @ 62; Classic Member 2% @ 60)
Dental & Vision Coverage: City-paid dental and vision coverage for employee and eligible dependents
MissionSquare Deferred Compensation & Roth IRA Plans: Voluntary plans available to all employees
Life Insurance: City-paid life insurance coverage ($50,000)
Long Term Disability: City-paid long-term disability coverage
Medicare: Employees contribute 1.45% to Medicare with employer match
Retiree Health Savings (RHS) Plan: City contributes $100.45 per month to the RHS Plan
Section 125 Plan: Dependent care and out-of-pocket medical costs may be paid on a pre-tax basis
Sick Leave: Accrued on a pro-rata basis per base hourly schedule, with no maximum accrual
Vacation: Accrued on a pro-rata basis per base hourly schedule
Holidays: City recognizes 14 paid holidays per year (paid pro rata basis per base hourly schedule)
Uniform Allowance: $1,136 per year, adjusted annually per cost of living
Shift Differential Pay: 5% of the employee’s base hourly wage
Educational Degree Incentive: 1.25% AA Degree or 60 semester/90 quarter units; 5% Bachelor’s Degree or 120 semester/180 quarter units; 7.5% MA/MS Degree
Educational Expense Reimbursement: City will reimburse for tuition, books and technology upgrades up to $500 per semester or quarter
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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