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Jump · 2 months ago

Growth & Business Operations Lead

United States

Full-time

Remote

Senior Level

$160K/yr - $160K/yr

5+ years exp

Jump is transforming the live sports experience with its innovative fan engagement platform. The Growth & Business Operations Lead will be responsible for driving high-impact projects, managing executive-level relationships, and optimizing business operations to support the company's growth.

Customer ServiceInformation ServicesSoftware

Responsibilities

Build and manage executive-level relationships with team owners, league partners, and investors through targeted outreach and networking

Identify and evaluate new business opportunities, crafting strategies that drive high-value growth initiatives

Prepare the CEO and leadership team for high-stakes external meetings with tailored briefings, materials, and analyses

Support the CEO and CRO in advancing complex, multi-stakeholder deals from pitch to close

Develop financial models, proposals, and RFP responses to guide strategic decision-making

Coordinate cross-functional collaboration across Legal, Finance, Sales, and Product to ensure smooth deal execution

Optimize Jump’s go-to-market systems and sales processes for scalability, alignment, and performance tracking

Own CRM accuracy, workflow automation, and reporting to enable reliable forecasting

Lead the creation of compelling sales and partnership materials that reflect Jump’s brand and impact

Serve as a strategic partner to the CEO and executive team, ensuring alignment, focus, and execution across key initiatives

Manage executive meetings, offsites, and follow-ups to drive accountability and clarity

Support development of board, investor, and internal communications that capture company progress and priorities

Qualification

Business developmentFinancial modelingCRM managementAnalytical skillsProject managementProactive attitudeSystems thinkingPassion for sportsCommunicationCollaboration

Required

5+ years of experience in investment banking, consulting, corporate development, or high-growth startup operations; potentially an ex-founder or someone interested in founding their own company one day

Excellent communicator and storyteller — confident presenting to and influencing senior executives

Strong collaborator and relationship builder with internal teams and external stakeholders

Highly organized, proactive, and capable of managing multiple high-priority projects simultaneously

A systems thinker with sound judgment, able to anticipate needs and make strategic recommendations

Expert at leveraging technology to optimize execution - actively experiments with and uses AI tools and agents to improve efficiency

Strong analytical skills with the ability to build and interpret financial models and translate data into strategy

"Can do" attitude with an eagerness to dive into hard problems and find ways to help

Passionate about sports, entertainment, and technology