Client Service Associate II jobs in United States
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Chase · 2 months ago

Client Service Associate II

JPMorgan Chase is a leading global financial services firm, and they are seeking a Client Service Associate II to manage a diverse portfolio of clients and pledging instruments. This role involves ensuring clients' collateralization needs are met while driving process improvements and maintaining regulatory compliance.

BankingFinancial Services
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Responsibilities

Manage client portfolios, ensuring timely and accurate administration of collateral and pledging instruments
Oversee Letters of Credit application process, ensuring compliance and successful issuance
Maintain and update client database, adjusting security positions as needed
Formalize processes to build a robust risk control framework and manage collateral risk
Develop subject matter expertise in various collateral types
Review agreements and policies for regulatory and risk compliance
Lead or participate in collateral management initiatives and projects
Contribute to team success by exceeding productivity and client service standards
Build and maintain relationships with clients and business partners and research and resolve client issues, communicating resolutions effectively
Manage client onboarding, reporting, and security requests and returns
Provide backup support for team members and complete assigned projects

Qualification

Portfolio managementFixed income securitiesLetters of CreditMicrosoft OfficeAnalytical skillsMultitasking abilitiesCommunication skillsProblem-solving skillsCritical thinkingDetail-oriented

Required

Recognized expertise in portfolio management or a specific business product
In-depth knowledge of banking, fixed income securities, and Letters of Credit
Excellent oral and written communication, negotiation, and presentation skills
Ability to make independent and timely decisions
Strong analytical, problem-solving, and multitasking abilities
Initiative in learning new processes and expanding scope of work
Experience conducting system reviews and testing
Ability to support and manage work of other team member
Detail-oriented with ability to prioritize tasks
Critical thinking and holistic analysis skills
Advanced proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)

Preferred

Bachelor's degree
Experience with digital products
Comfort with technical concepts

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase