Field Service Technician jobs in United States
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EPG America ยท 5 months ago

Field Service Technician

EPG is a company in the automotive industry seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role involves extensive travel and combines technical work with customer interaction.

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Responsibilities

Execute diagnostic, maintenance, and repair work on charging systems
Perform commissioning and periodic maintenance interventions
Work independently and collaboratively to maximize repair efficiency
Document repairs thoroughly and consistently
Provide feedback to remote service and development teams
Coordinate service interventions within assigned territory

Qualification

Field support technicianEMobility/EV chargingLow-voltage electricianBasic software skillsMS Office proficiencyCustomer service orientationProfessional communicationTime pressure experienceUrgent escalations management

Required

2+ years in a field support technician role in eMobility/EV charging industry or similar
Experience as electrician in low-voltage range (up to 1,000V)
Ability to travel extensively
Basic software and diagnostic skills
Proficiency in MS Office (Windows, Excel, Word)
Strong customer service orientation
Professional communication abilities
Experience working under time pressure
Ability to manage urgent customer escalations
Ability to lift 75lbs (components and units)
Capable of repeated ladder climbing
Able to stand/walk for extended periods
Valid driver's license
Flexibility for overtime work
Available for flexible hours

Benefits

Medical Benefits with cost assistance.
Vision
Dental
Life Insurance paid by employer
Disability
Flexible Spending Accounts (FSA/HSA)
PTO (minimum 16 days)
Company holidays

Company

EPG America

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Since 2018, Elevation Proving Grounds (EPG) has specialized in recruiting for seven high-performance industries: Mobility, Energy, Robotics & Automation, Drones & UAV, Transportation & Logistics, and Sports & Performance.

Funding

Current Stage
Early Stage

Leadership Team

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Joe Rooney
Cofounder and CEO
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John Rooney
Co-Founder
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Company data provided by crunchbase