NEOGOV · 5 months ago
Public Safety Dispatcher Per Diem
Coalinga Police Department, CA
Full-time
Onsite
Mid Level
$30/hr - $30/hr
3+ years expNEOGOV is seeking a Public Safety Dispatcher to support the City of Coalinga Police Department. The role involves maintaining communication between various emergency services, coordinating responses, and managing information through computer and radio systems.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Receives and responds to routine and emergency calls and dispatches communications by means of telecommunication, computer, and radio equipment; logs all departmental activities
Obtains, interprets, classifies, and prioritizes pertinent information regarding complaints, reports, and inquiries from the public by telephone and/or in the Police Department lobby
Inputs calls-for-service into the Computer Aided Dispatch (CAD) System; updates the system with status of Police or Fire units and records activities during calls; issues report/incident numbers to requesting field units
During emergency calls, secures and records information as to exact location; uses voice radio to dispatch necessary police, fire or ambulance units; monitors status of units and vehicles using multiple radio channels, video terminals, and telephone equipment; keeps officers on duty informed of the situation and dispatches additional units when so advised
Expeditiously provides information to Police and Fire personnel; interprets and/or clarifies coded responses from various systems; and contacts other agencies to coordinate public safety and/or mutual aid operations
Uses established Emergency Medical Dispatch (EMD) to provide pre-arrival instructions to citizens reporting medical emergencies
Inputs information into and researches systems, manuals, maps and other source documents, such as the Records Management System (RMS), Criminal Justice Information System (CJIS), and National Crime Information Center (NCIC); provides information to employees and the public in accordance with prescribed policies and regulations
Compiles, codes, records and summarizes a variety of police record data and documents; updates information sources; distributes data and documents to appropriate personnel
Operates computer terminals and printers to type, enter, modify and retrieve a wide variety of police reports and records, letters and other material
Answers non-emergency telephone calls and greets the public at the counter. Provides general information; refers callers to appropriate agencies, receives messages for department staff and relays to proper person; receives complaints; receives calls for service and dispatches Public Works personnel during non-business hours; takes fingerprints; and may assist in processing prisoners, and/or receiving bail money
Operates and maintains a variety of communications equipment including radio consoles, data communication terminals, telephones and telephone switchboards including 911-Emergency and Telephone Device for the Deaf (TDD) systems; maintains workstation area and Communications Center; reports equipment malfunctions as needed
Contacts and cooperates with other law enforcement agencies. Attends seminars and training; may perform special projects and assignments; and/or may act as liaison with courts, criminal justice, community, business, and educational agencies
Performs a variety of clerical work, which may include typing of officer reports, traffic accident reports, filing, preparing file cards, etc
Performs other tasks as assigned
Qualification
Required
Equivalent to completion of the twelfth grade
Must possess a POST Public Safety Dispatcher Certification
Three years of experience as a Public Safety Dispatcher/Clerk or equivalent
Valid California State Drivers License, Class C; must be insurable under the City's insurance policy without the City incurring any additional premiums or costs
Must be 18-years of age or older
A U.S. citizen or permanent resident alien who is eligible for and has applied for citizenship
Pass a thorough background investigation with no disqualifying criminal history
A physical examination with drug test
A psychological evaluation
Preferred
Experience with Mark43
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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