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FirstEnergy · 5 months ago

Executive Assistant Leadership to CHRO - Human Resources - Akron FirstEnergy Headquarters

Akron, OH, United States

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

FirstEnergy is a forward-thinking electric utility dedicated to integrity, safety, reliability, and operational excellence. The Executive Assistant will provide sophisticated calendar and travel management, complete a variety of administrative tasks, and serve as the primary point of contact for internal and external stakeholders, ensuring effective support for the CHRO.

Clean EnergyEnergyEnergy EfficiencyInformation Services

No H1B

Responsibilities

Demonstrating a solid commitment to all aspects of safety including maintaining a safe workplace for coworkers

Providing sophisticated calendar and travel management. Prioritizing inquiries and requests, while troubleshooting conflicts; making judgments and recommendations to ensure effective day to day scheduling

Completing a broad variety of administrative tasks that facilitate the president’s ability to effectively lead the organization, including collecting and preparing information for meetings, composing and preparing correspondence, designing and producing complex documents, reports, and presentations, managing contact lists, making travel arrangements, completing expense and mileage reports, and completing special projects as assigned

Serving as the primary point of contact with other FirstEnergy executives, for internal and external stakeholders, and for external visitors, including matters of a highly confidential or critical nature. Researching and prioritizing before determining the appropriate course of action, referral, or response. Exercising judgment to reflect the senior leader’s style and organization policy. Communicating directly, on behalf of the senior leader, and responding to emails, texts, phone calls outside of normal business hours, as needed

Keeping the senior leader well informed of upcoming commitments and responsibilities, following up appropriately

Effectively managing the senior leader’s time by reading, researching, collecting and analyzing information as needed, in advance

Maintaining discretion and confidentiality. Managing information and materials of a sensitive or confidential nature

Maintaining a well-organized filing system for key materials and reports (electronic and hard copy)

Using excellent communication skills with good judgment

Anticipating needs and delivering results consistently

Displaying excellent teamwork while working with other assistants and employees

Supporting other executives from time to time

Assisting with other duties and responsibilities as assigned

Qualification

Microsoft Office proficiencyCalendar managementC-level executive supportCommunication skillsOrganizational skillsCustomer service skillsTeamworkConfidentialityTime management

Required

High school diploma or GED required

Minimum 10 years comparable work experience required, including experience providing support to C-level executive

Must pass company Support and Administrative Selection System (SASS) test

Expert proficiency with Microsoft Office and Outlook Email and Calendaring; ability to design and edit graphic presentations and materials

Excellent verbal and written communication and time management skills; proven ability to meet deadlines. Make appropriate, informed decisions regarding priorities and available time

Exceptional organizational skills and impeccable attention to detail

Must demonstrate a commitment to performance excellence

Ability to maintain a high level of integrity and discretion in handling confidential information

Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships

Model active learning through continuing to develop breadth of knowledge, skills, and perspective

Must demonstrate business acumen – have the ability to decipher priorities and make sound judgment calls

High degree of professionalism and confidence in dealing with diverse groups of people, including Board members, senior executives, staff, employees, community leaders, customers and other external parties

Demonstrate a team oriented and collaborative approach to work

Ability to think creatively and with a sense of urgency to situations and events that require quick response or turnaround

Ability to function well in a high-paced environment and switch gears at a moment's notice

Must have the ability to deliver quality, accurate work within established deadlines

Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of employees, customers and external partners

Exceptional teamwork skills

Strong verbal and written communication skills

Ability to independently prioritize workloads, meet deadlines and work in pressure situations

Ability to work in a fast-paced environment, yet maintain a continued focus on the details required to perform the essential functions of the job

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

Proven ability to handle a high degree of confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response

Excellent customer service skills

Ability to effectively build relationships and maintain positive interactions with all levels of employees

Ability to maintain a high degree of confidentiality

Ability to work independently on special assignments as directed by management

Ability to make recommendations for process improvements, as necessary

Benefits

Competitive pay plus incentive compensation

A company-sponsored pension plan

401(k) savings plan with matching employer contribution

A choice of medical, prescription drug, dental, vision, and life insurance programs

Skills development training with tuition reimbursement

Company

FirstEnergy

Glassdoor3.6

We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Founded in 1997

Akron, Ohio, USA

10001+ employees