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R.E. Mason · 2 months ago

Human Resources Operations Specialist

Charlotte, NC, USA

Full-time

Hybrid

Entry, Mid Level

R.E. Mason is a 100% employee-owned company that values its Associates as the foundation of its success. The Human Resources Operations Specialist will provide administrative support for the HR department, manage pre-employment and onboarding processes, and maintain employment records while ensuring regulatory compliance and promoting a positive work environment.

Manufacturing

Comp. & Benefits

Responsibilities

Maintains Associate confidence and protects operations by keeping HR information confidential

Maintain all electronic filing

Maintain IFS Associate records – setup, termination, changes, reporting structure, employment periods, job titles, pictures, time entry questions, etc

Oversee and maintain Career Development Program (CDP)

Maintain R.E. Mason and Apperture Solutions Organization Charts

Assist with compliance reporting

Track and maintain paid time off calculations and values

Schedule health screens annually

Assist with open enrollment meetings

Oversee company communications and manage digital bulletin board content, including announcements for new hires, promotions, internal transitions, service anniversaries, and other forms of Associate recognition

Own the pre-employment and onboarding process from start to finish

Perform and document 30 / 60 / 90 day check-ins

Provide a high level of client service interfacing with other departments while promoting a positive work environment

Initiate and track all new pre-employment tasks (background checks, drug screens, and physicals) until completion

Coordinate start date and schedule orientation for new hires

Plan travel arrangements for any new hires traveling to Charlotte for orientation and / or training

Ensure onboarding goes smoothly – scheduling, property assignment, ID badges, etc

Reference checks for potential hires

Schedule interviews for internal and external applicants

Perform other duties as required or assigned which are reasonably within the scope of the duties in this job classification

Some travel will be required. Use of a Company car or personal vehicle will be necessary. Proof of a valid driver’s license, an acceptable DMV record, and liability insurance is required

Qualification

HRIS experienceCustomer service experienceRegulatory compliance’s degreeMS OutlookMS ExcelMS WordOrganizedInterpersonal skillsProblem-solvingDetail orientedTeam playerIntegrity

Required

Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines

Must be able to prioritize and plan work activities as to use time efficiently

Ability to exercise a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives

Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner

Strong interpersonal skills with the ability to clearly present recommendations and ideas

Ability to understand, speak and write English in order to convey messages and correspond in an articulate and professional manner

Must be detail oriented, organized, and thorough

Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information

Ability to work independently, multi-task and prioritize

Strong computer skills and aptitude including MSOutook, MSExcel and MSWord

Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature

Ability to work in team environment; a team player

Customer service focused

Integrity and ability to maintain confidentiality

Must be dependable

Must be able to improve performance through management feedback

Bachelor's degree

Customer service experience

Preferred

Experience working in an HR department

Experience working with insurance

Experience working in a HRIS

Benefits

Participation in the Employee Stock Ownership Program (ESOP)

Retirement plan, including a Safe Harbor contribution

Medical / Dental / Vision Insurance

Employer paid Life Insurance and Long-Term Disability Insurance

Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave

Paid Parental Leave

Paid company holidays

Career Development Program

Retirement and Financial Wellness program

Employee Assistance Program (EAP)

Alternative/Hybrid Work Schedules