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VivoAquatics · 4 months ago

Professional Aquatics Service Technician (Pool Technician)

Irvine

Full-time

Onsite

Entry, Mid Level

$17/hr - $28/hr

2+ years exp

VivoAquatics is the leading provider of innovative water management solutions, and they are seeking a Professional Aquatics Service Technician to ensure safe and enjoyable water experiences for clients. The role involves performing preventative maintenance on various water features and maintaining equipment to meet client expectations in a professional manner.

AnalyticsManagement Information SystemsSaaSWater

Responsibilities

Completing a professional test of water chemistry (Free Available Chlorine, pH Balance, Total Alkalinity, Cyanuric Acid, Calcium Hardness and Phosphate levels) and adjusting chemical levels as necessary to balance the water chemistry

Upload chemical readings into VivoPoint software application and recording any service issues that require additional escalation

Complete standard services: Brush and clean tile, run vacuum, skim water, empty skimmer baskets, backwash etc

Inspect all equipment to ensure that all is in working order. Repair and/or report all equipment troubles discovered during the inspection process through the VivoPoint application

Calibrate our controller systems and assist in resolving controller alarms or network connection issues

Clean chlorine injectors

Assist in recommending solutions to improve water quality to create a safer environment for clients' guests

Ensure equipment and equipment rooms are cleaned and organized, and maintain chemical inventories

Demonstrate extreme professionalism through appearance, work performance, behavior, and communication at all times

Responsible for checking in with the clients as needed and answering any and all questions they may have about their service or status of pending work orders

Responsible for checking in with their direct account manager on a daily basis

Responsible for knowledge of management company policies and property community policies

Pool technicians have opportunity to cross-train with our repair team for career advancement opportunities

Qualification

Certified Pool Operator (CPO)Commercial aquatics experienceWater chemistry knowledgeMS Office proficiencyCustomer service skillsEnglish communicationInterpersonal communicationOrganizational skillsSelf-motivatedDetail orientedWork independently

Required

Excellent interpersonal communication skills

Excellent customer service skills

Must maintain the highest level of professionalism at all times: must maintain a professional appearance, and must have a friendly and professional attitude

Must possess high organizational skills and be detail oriented

Maintain a strong work ethic, be self-motivated, and have a high sense of responsibility

Ability to work independently with little supervision

Strong computer skills in MS Office (Email, Word, Excel, Calendar), GSuite (Gmail, Google Sheets, Google Docs, Calendar), or similar

Ability to use multiple apps and software programs efficiently on a regular basis

Certified Pool Operator (CPO) certification required. Candidates must be able to obtain a CPO license within their first 90 days

Valid drivers license that has been valid for at least 2 years

Must be over the age of 21

Ability to communicate effectively in English

Successfully pass a thorough background check

Successfully pass a thorough DMV/driving record check