FedTec ยท 6 hours ago
PC System Specialist (IMO)
FedTec is seeking a PC Systems Specialist who will perform analytical, technical, and administrative work related to the planning, design, installation, and maintenance of personal computer systems. The Specialist will support moderately complex applications, engage with end users to identify requirements, and deliver solutions through custom programming, off-the-shelf software adaptation, or hardware optimization.
Cloud ComputingGovernmentInformation Technology
Responsibilities
Perform planning, design, and installation of new and existing personal computer systems
Consult with end users to determine hardware and software needs based on operational requirements
Develop programs or select and customize commercial off-the-shelf (COTS) software to meet identified needs
Install, configure, and maintain computer hardware, peripheral devices, and associated system software
Administer and maintain telecommunications protocols as required
Provide troubleshooting, diagnostic support, and resolution for hardware and software issues
Train and support end users in the use of computer systems, software, and hardware tools
Document system configurations, processes, and user instructions
Ensure compliance with organizational policies regarding IT security and system access
Qualification
Required
Bachelor's Degree (BA/BS) and a minimum of 5 years of relevant experience; OR Associate Degree (AA) and a minimum of 7 years of relevant experience
Demonstrated experience supporting PC hardware, software, and peripherals in a mid-to-large scale environment
Strong analytical and problem-solving skills
Ability to work independently as well as in a collaborative team environment
Excellent verbal and written communication skills
Minimum Citizenship Status Requirements: US Citizen or Lawful Permanent Resident
Verifiable DoD Secret (or higher) is Required
Must have verifiable CompTIA Security+ Certification
Benefits
Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
Time to Recharge: Generous paid time off to relax and rejuvenate.
Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.
Company
FedTec
FedTec is a leading digital solutions, infrastructure services and cybersecurity provider for federal government agencies.