Attain Finance · 2 months ago
Bilingual (Spanish) Assistant Branch Manager
US
Full-time
Onsite
Entry, Mid Level
$18/hr - $24.50/hr
1+ years expHeights Finance is a leading consumer credit lender with over 50 years of experience in providing credit solutions. The Assistant Branch Manager will support the Branch Manager in leading the team, delivering exceptional customer service, and driving branch growth through effective marketing strategies and loan processes.
CreditFinancial ServicesLending
Responsibilities
Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals
Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service
Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers
Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism
Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential
Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan
Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support
Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth
Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning
Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice
Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment
Qualification
Required
High School diploma or equivalent
1-2 year(s) in the consumer finance, lending, or banking industries preferred
Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support
Proven skills in influencing and leading others, with a focus on personal and organizational growth
Commitment to career advancement, with a history of taking on new challenges and continuous learning
Experience in guiding clients or stakeholders through various processes, providing support and advice
Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment
Ability to implement marketing strategies, nurture business relationships, and support daily operations to achieve goals
Ability to assist with new and refinanced loans, ensuring compliance while delivering excellent customer service
Ability to address delinquent accounts with care, working to find solutions that benefit both the branch and customers
Ability to set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism
Ability to provide coaching, training, and ongoing support to help the team reach their full potential
Engagement in ongoing training and development, setting personal goals, and aiming to be a key part of the company's succession plan
Preferred
Associate or bachelor's degree is a plus
Benefits
Paid Time Off
Medical
Dental
Vision
401(K) program with company match
Employee Assistance Program
Emergency Relief Fund
Diversity and Inclusion Council
Tuition Reimbursement
Leadership Development Programs
Monthly Bonus Program
Company
Attain Finance
Attain Finance offers consumer credit lending and personal loan services through multiple brands in the U.S. and Canada.
1001-5000 employees
H1B Sponsorship
Attain Finance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (3)
2022 (6)
2021 (6)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$130MKey Investors
Citizens Bank
2025-09-30Debt Financing· $130M
Recent News
Lane Report | Kentucky Business & Economic News
2025-10-29
2025-10-20
Company data provided by crunchbase