Wounded Warrior Project · 2 months ago
Web Content Specialist
Jacksonville, FL
Full-time
Hybrid
Mid Level
3+ years expWounded Warrior Project (WWP) is committed to honoring and empowering veterans. The Web Content Specialist is responsible for maintaining and optimizing website content to ensure a strong user experience and consistent branding across WWP-owned websites.
AssociationCommunitiesHealth CareMedical
Responsibilities
Support and maintain website content and design using standard CMS platforms (e.g., WordPress, Umbraco)
Maintain all digital properties to ensure optimal functionality, relevant content, strong performance, and consistency with WWP’s branding, voice, and visual standards
Update existing pages and create new web pages, ensuring consistency in style, tone, and formatting
Perform regular audits to ensure content accuracy and proper functionality, including addressing broken links and accessibility issues
Collaborate with developers to assist with testing and implementing technical upgrades that improve usability, design, content delivery, and overall user experience
Submit and track technical requests for website maintenance and enhancements, including UI improvements, template/layout creation, page additions, and CRM integrations
Work closely with cross-functional teams in marketing, communications, and IT to support campaign execution, including landing page creation and campaign assets in Umbraco, Quorum, and Salesforce Experience Pages
Serve as a liaison between content creators and technical teams to ensure smooth content delivery
Collaborate with data analysts and digital marketing specialists to integrate analytics tools across web properties, ensuring accurate tagging, data transformation, and seamless reporting in analytics platforms
Follow and apply content governance policies and web accessibility standards (e.g., WCAG, ADA)
Operate content approval workflows via Monday.com and publish content once approved
Coordinate, track, and support the implementation of SEO recommendations to help optimize web content performance across platforms
Use tools such as Google Analytics to monitor web traffic and user engagement, and provide insights and recommendations based on content performance data
Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles
Other related duties as assigned
Qualification
Required
Three years of experience working with Content Management Systems (e.g., Umbraco, Drupal, WordPress, Sitecore)
Three years of experience using Google Analytics
Three years of experience with front-end languages and libraries (HTML, CSS, JavaScript, XML, jQuery)
One year of experience implementing SEO best practices and accessibility standards
Bachelor's degree in web design, web development, digital marketing, communications, computer science, or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree
Proficient in web development technologies
Proven experience maintaining and updating content in leading CMS platforms
Experience working with web applications, databases, and hosting environments
Familiarity with website infrastructure, performance optimization, and security best practices
Exceptional interpersonal skills with a demonstrated ability to build and maintain professional relationships across diverse teams
Strong project management skills with the ability to balance multiple priorities and meet deadlines
Initiative and reliability in delivering high-quality results
Strong verbal and written communication skills, with confidence in presenting ideas and technical information clearly
Unequivocal commitment to the highest standards of personal and business ethics and conduct
Mission-driven, guided by core values, and a pleasure to work with
Preferred
Two years of experience with tech stack evaluations, website redesigns, and project management (e.g., Monday.com)
Two years of experience with Google Tag Manager
One year of experience supporting digital campaigns using tools such as Digioh, Quorum, and Salesforce Experience Pages
One year of experience with multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js)
One year of experience with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache), and UI/UX design
Google Analytics Certified (GAIQ)
Benefits
A flexible hybrid work schedule (three days in the office, two days’ work from home)
Full medical, dental, and vision coverage for both teammates AND family members
Competitive pay and performance incentives
A fun, mission-focused, and collaborative team environment
Company
Wounded Warrior Project
Wounded Warrior Project is a military and veterans charity service organization empowering injured veterans and their families.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
Lilly EndowmentFace the Fight
2025-12-10Grant· $15M
2024-09-18Grant
Leadership Team
Walter E. Piatt
Chief Executive Officer
Recent News
2025-12-04
2025-11-11
2025-11-11
Company data provided by crunchbase