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CrossCountry Mortgage, LLC · 2 months ago

Inside Sales Representative (Entry Level)

LC11597 - 14555 N Scottsdale Road, Scottsdale, AZ

Full-time

Onsite

Entry Level

1+ years exp

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender, recognized for its exceptional culture and support for employee growth. The Inside Sales Representative will guide customers through the loan application process, maintaining clear communication and exceeding performance goals in a dynamic environment.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system

Handle UNLIMITED inbound leads and schedule initial appointments

Maintain accurate customer and agent information in the CRM system to ensure seamless handoffs and communication

Contact potential customers to gather information and schedule appointments with Loan Officers

Complete additional tasks and projects assigned by the Branch Manager or Inside Sales Manager to support team goals

Qualification

Sales experienceCustomer serviceCRM systemsCommunication skillsHigh call volume handlingCold callingPerformance goalsEmbracing challengesExcelWordOutlookOrganizational skillsTime managementRelationship buildingAttention to detailInitiativeCollaboration skills

Required

1+ years of sales experience, preferably in cold calling or sales support, preferred

Experience successfully meeting or exceeding performance goals

Comfortable handling high call volumes

Skilled in building relationships and delivering exceptional customer service

Skilled in embracing challenges, identifying opportunities, and taking initiative

Excellent communication and collaboration skills

Excellent attention to detail

Advanced organizational and time management skills to excel in a dynamic environment

Proficient in Word, Excel, Outlook, and CRM systems

Benefits

Medical

Dental

Vision

401K

Short-term disability

Employee assistance program

Wellness program

Catered lunches

Company sponsored activities and sporting events

Competitive commission structure

Clear growth path

Ongoing training and mentorship from industry veterans

Recognition programs and performance incentives

Company

CrossCountry Mortgage, LLC

Glassdoor3.5

Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.

Founded in 2003

Cleveland, Ohio, USA

5001-10000 employees