Social & Community Manager jobs in United States
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Affirm · 21 hours ago

Social & Community Manager

Affirm is reinventing credit to make it more honest and friendly, and they are seeking a Social & Community Manager to join their Brand & Communications team. This role focuses on shaping Affirm's cultural presence and engaging with the community through creative content and strategic participation in trending conversations.

Financial ServicesFinTechLendingPayments
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Comp. & Benefits
badNo H1Bnote

Responsibilities

Be our cultural radar: Spot trends, creators, and conversations — from TikTok to Reddit to whatever comes next — and know when/how Affirm should show up
Participate in real time: Jump into cultural moments and dialogue with the right tone, speed, and creativity
Build community: Foster dialogue and connection, turning participation into trust and loyalty
Bring campaigns to life: Partner with teams including Communications, Brand, and Partner Marketing to ensure launches and narratives feel social-first, not bolted on
Push creative boundaries: Experiment with new formats and ideas that stretch how Affirm shows up in culture
Measure and refine: Use social listening and analytics to capture insights, optimize, and continually raise the bar

Qualification

Cultural fluencySocial listeningCommunity buildingCreative instinctsStorytelling skillsCollaborationAnalytical mindsetReal-time participation

Required

8–10 years of experience in social and community, with flexibility to consider exceptional candidates with 5+ years who demonstrate outsized cultural fluency and impact
Someone who lives and breathes social: you know the trends, memes, creators, and communities shaping culture, and you can spot what matters before it peaks
Proven track record of sparking conversation and building community — not just publishing content, but creating connection and participation
Strong creative instincts and storytelling skills that feel natural across formats, from short-form video to emerging cultural expressions
Experience collaborating with creators and cultural voices to amplify stories authentically
Comfort moving fast in real time — with the judgment to know when to act and when not to
Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions and continually raise the bar
Collaborative, curious, and energized by working across teams to make campaigns and moments social-first

Benefits

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Company

Affirm is a financial technology services company that offers installment loans to consumers at the point of sale.

Funding

Current Stage
Public Company
Total Funding
$7.57B
Key Investors
New York Life InsuranceSixth StreetPGIM Fixed Income
2025-10-31Post Ipo Debt· $750M
2024-12-17Post Ipo Debt· $800M
2024-12-13Post Ipo Debt· $4B

Leadership Team

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Max Levchin
Founder & CEO
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Robert O'Hare
Chief Financial Officer
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Company data provided by crunchbase