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MUSC Health · 2 months ago

• Executive Director - Cancer ICCE System Integration

Charleston

Full-time

Onsite

Director/Executive

10+ years exp

The Medical University of South Carolina (MUSC) Hollings Cancer Center is seeking an inaugural Executive Director for Cancer System Integration to drive alignment and operational integration across all cancer care delivery sites. This role will facilitate collaboration among various stakeholders to enhance the cancer care experience and ensure adherence to service level agreements across the MUSC Health system.

Health CareHospitalMedical

Responsibilities

Serve as the primary operational integrator for the MUSC Cancer ICCE across inpatient, outpatient, and ambulatory care settings

Serve as the administrative champion and primary operational integrator in the delivery of cancer care across the MUSC Regional Health Network, Affiliations, and Joint Venture sites, partnering with MUSC Health Cancer Center providers, community providers, system leadership, divisional leadership, divisional and partner cancer center leadership and care teams, the Cancer ICCE Chief, System Administrative Officer, and Cancer ICCE leadership, and other MUSC Health stakeholders

Interact pro-actively with other directors, executive leaders, physicians, nurses and other members of the health care delivery team to achieve desired outcomes. The Executive Director provides leadership around organization-wide initiatives to improve patient care, clinical effectiveness, and patient access and to optimize patient experience and quality

Ensure consistent implementation of clinical policies, workflows, and service standards systemwide

Drive the execution of Cancer ICCE goals across academic and community settings, using influence and structured governance forums

Collaborate closely with local site and operations leaders to identify challenges, troubleshoot barriers, and implement scalable solutions

Champion a seamless, systemwide “One MUSC Hollings Cancer Experience” that prioritizes access, timeliness, communication, connectivity, and compassion

Support initiatives for same-day/next-day access, centralized scheduling, and integrated navigation services across sites

Monitor patient experience feedback and escalate systemic issues for resolution and standardization

Translate the strategic priorities of Hollings and the Cancer ICCE into operational initiatives that align across all regions

Oversee implementation of Service Level Agreements with site operations, procedural areas, and ICCEs

Develop dashboards and performance tracking mechanisms to monitor delivery against agreed metrics

Facilitate recurring operational review cycles to ensure accountability and continuous improvement

Cultivate trusted relationships across the enterprise, including divisional executive and oncology leadership teams, medical and administrative leaders in academic departments, ambulatory leadership, regional sites, and ICCEs

Serve as a key facilitator across tumor site programs, nursing, collaborative ICCEs (pharmacy, radiology, pathology, etc.), and ambulatory operations to drive cross-cutting initiatives

Use formal governance structures and informal leadership channels to ensure collaboration and alignment without direct reporting authority

Model transparent, consistent, and responsive leadership behaviors that build credibility and momentum

Understand the operational nuances of both academic cancer centers and community oncology practices—and harmonize operations across both

Ensure that community cancer sites are supported with standardized tools, templates, pathways, and reporting structures

Foster bidirectional communication to ensure that best practices and insights flow between central and regional teams

Work closely with ICCEs such as Pharmacy, Pathology, and Radiology to ensure alignment of services, shared metrics, and operational coordination

Support clinical integration initiatives such as streamlined diagnostics, infusion center expansion, and procedural throughput improvement

Qualification

Healthcare Operations LeadershipOncology Service Line ExperienceOperational Fluency in Cancer CareNCI-designated Cancer Center ExperienceEHR Systems FamiliarityChange AgentInfluential CollaboratorSystems ThinkerMission-Driven Integrator

Required

Master's degree in Health Administration, Public Health, Business, or a related field is required

At least 10 years of progressive leadership experience in healthcare operations, with direct exposure to oncology service lines in academic and/or community settings

Demonstrated ability to lead large-scale initiatives across complex, matrixed organizations

Experience driving accountability and alignment without formal reporting relationships

Operational fluency in cancer care delivery across ambulatory, procedural, and inpatient settings

Preferred

Experience within or in collaboration with an NCI-designated or Comprehensive Cancer Center

Knowledge of cancer care operations in both academic and community-based environments

Familiarity with EHR systems (e.g., Epic), care coordination tools, and enterprise performance dashboards

Exposure to clinical trial integration, multidisciplinary care, or value-based oncology models

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees