Trinity Health · 6 hours ago
Practice Manager (Bilingual) - Saint Francis Center of Hope
Wilmington, DE
Full-time
Onsite
Mid, Senior Level
3+ years expTrinity Health is seeking an experienced Practice Manager to join the team at Saint Francis Hospital's Center of Hope Family Practice. The Practice Manager will be responsible for the strategic direction and daily operations of the practice, including financial oversight and general management of a physician practice with multiple providers and specialties.
DeliveryHealth Care
Responsibilities
As updates are made to policy and procedures ensures they are communicated and implemented in a timely fashion within the practice (staff and providers)
Ensures colleagues utilize Practice Management System (EPM) appropriately and completely to schedule patients
Monitors patient flow through practice to ensure appropriate utilization of physician time and staff coverage
Oversees daily practice operations, including appointment scheduling, billing procedures, staff scheduling
Involved in building and monitoring practice budget and is responsible for budget compliance and tracking of variances
Works with physicians to develop business strategies and patient services
Establishes the monthly office hour schedule, and ensures colleague and physician staffing are aligned
Monitors practice's progress in meeting regional targets and metrics
Ensures colleagues' interactions with patients reflect Standards of Behavior
Monitors and reviews patient registration and data entry into the system for timeliness, accuracy and thoroughness along with adherence to policies
Evaluates each Colleague’s performance and provides appropriate guidance and feedback
Oversees the daily/monthly expenditures, staffing and overtime hours
Ensures regulatory and Joint Commission compliance for the practice/practices
Develops and oversees implementation and administration internal practice policies and procedures in conjunction with Physician Services standard policies and procedures. Interprets applicable laws, rules and regulations and ensures the practice is in compliance
Works with the Central Billing Office and relevant hospital systems to obtain/develop internal reports to allow monitoring of the billing process to verify all services are accurately billed on a timely basis
Qualification
Required
Bachelor's Degrees in healthcare related field preferred
At least 3-5 years' management experience preferably in a primary care or ambulatory care setting
Bilingual (English/Spanish) required
Knowledge of insurance billing rules and regulations
Knowledge of practice management and electronic health record applications
Must possess excellence communication and listening skills
Must command good customer service skills and able to multi-task
Must have the ability to interact with a variety of people in and out of the hospital setting
Benefits
Medical, Dental, & Vision Coverage (Effective First day of Hire)
Retirement Savings Program
Paid Time Off
Tuition Reimbursement
Free Parking
And more!
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
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