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Bay Cove Human Services · 2 months ago

Business and Community Partnership Development Manager - Center House Employment Supports (CHES)

Boston, MA, USA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Bay Cove Human Services is dedicated to partnering with individuals to help them overcome challenges and achieve their personal potential. The Business and Community Partnership Development Manager is responsible for creating employment and social inclusion activities for individuals served, while ensuring compliance with various regulations and overseeing program operations.

ConsultingHealth CareHome Health CareNon Profit

No H1B

Responsibilities

Provides daily shift coverage in program. Creates daily schedules to ensure scheduled programming and supervision of individuals

Protects the rights and dignity of the individuals we support

Safeguards the confidentiality of those supported by the programs

Administers medications as needed. Ensure medication records are in compliance with MAP policies

Leads and provides resources for the direct care staff of CBDS and Day Habilitation team in upholding and enhancing the human rights, dignity and full community integration of all program participants

Assesses individuals training needs, develops descriptive teaching programs and monitors effectiveness through data collection

Coordinates Individual Support Plan development and implementation and attends team meetings as scheduled

Provides crisis assessment, prevention and needed intervention

Provides advocacy and case management services for the individuals of the program, which includes contact with families, residential providers and other service providers

Ensures progress notes, ISP assessments and support strategies and DDS reports are completed as required by contract

Ensures program documentation meets CARF regulations and licensing regulations

Supervises Education/Employment Counselors in job coaching, teaching educational classes and planning community activities

Develops and implements clinical and behavioral treatment plans. Ensures accurate data collection of target behaviors. Participates in clinical consultation and risk management meetings as needed

Ensures contractual obligations of each participant in Supported Employment are met at 100% each month

Reviews billing weekly to ensure contracted needs are met, creates follow up and action plan for job development, and identifies challenges to find solutions

Attends and participates in Greater Boston Employment Collaborative meeting bi-monthly; completes weekly polls, uses needs and leads as tools, and network with other agency and industry providers

Ensures Business Development documentation is completed including vocational evaluations, lead sheets, job placement sheets and monthly billing

Ensures that Supported Employment Contracts are implemented as assigned

Ensures weekly networking and personal contact with new community and employment opportunities

Ensure job seeking participants get jobs

Complete job applications with job seekers, contact for follow up, arrange interviews, arrange job tours

Creates individualize community partnerships for participants in Day Habilitation and CBDS

Completes other duties and projects as assigned by the Director

Resolves problems, runs meetings and assigns tasks

Ensures proper implementation of clinical protocols

Oversees staff scheduling

Coordinates activities of the program

Monitors contractual billing for accuracy and completion, weekly and monthly

Assists in the development and administration of policies and procedures for both the agency and the program

Run monthly Community Connection Committee and develop action steps to follow through and complete

Meet with Community Connection Committee members 1:1 bi-monthly to ensure follow through of assigned action steps are completed

Run monthly SE team meetings

Prepares monthly and Quarterly reports for program trends

Prepares quarterly reports for program annual objectives

Ensures compliance with agency policies and procedures for both individuals and staff

Ensures that case records are maintained in accordance with Bay Cove, CARF and DDS policy

Develops and monitors a programmatic schedule that ensures completion of program duties and individual’s ISP goals

Ensures that contact with families and outside agencies is provided in a professional manner on an ongoing basis

Maintains a positive and professional relationship with the program’s neighbors, community members, involved family members, colleagues and funding sources

Ensures proper maintenance of the physical site in compliance with agency regulations

Assumes all program responsibility including the development and initiation of program goals

Maintains accurate programmatic documentation such as emergency reports, transportation sheets, daily logs, progress notes, teaching programs, and any other documentation assigned by the Director

Collects data to document individual skills training

Ensures that agency and regulatory standards are met and maintained, including agency QA audits, CARF, DDS licensing, and MAP reviews

Assumes responsibility for keeping driver’s license current

Maintains a safe driving record

Assumes responsibility for the basic care of the agency vehicles

Maintains the agency vehicle logs accurately

Follows and implements all program safety procedures

Provides staff supervision and training for the Education/Employment Counselors

Supervises and supports program staff through bi-weekly supervision, staff meetings, direct observation and written evaluations

Evaluates work performance of supervisees as specified by agency‑ personnel policies and statewide initiatives

Identifies needs for and ensures the provision of staff training

Chairs bi-monthly staff meetings

Collaborates with program managers to ensure daily schedule needs for social inclusion and supported employment are met

Interviews and hires staff as needed

Ensures provision of adequate staff coverage for supported employment and social inclusion activities are met

Qualification

Medication administration certification/in PsychologySupervisory experienceComputer literacyCPR certificationCultural competencyCommunication skillsOrganizational skillsProblem-solving skillsTeam collaboration