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Syner-G · 2 weeks ago

Sr. Director, Technical Operations (Southeast/RTP)

Raleigh, NC

Full-time

Hybrid

Director/Executive

10+ years exp

Syner-G is a company dedicated to enhancing lives through breakthrough science and the delivery of life-enhancing therapies. They are seeking a Sr. Director of Technical Operations to manage operations in the Southeast region, focusing on client satisfaction and project delivery excellence while developing strategic account plans and leading a high-performing team.

Health CareManufacturingPharmaceutical

No H1B

Responsibilities

Leads a high-performing engineering organization responsible for the successful operational delivery of projects across the regional portfolio of client projects

Establishes productive, professional relationships with key customers, seeking to build trust and partnership at strategic levels of the clients

Acts as a true partner in meeting the needs of clients’ business. Must listen, be passionate to explore opportunities and solve client problems proactively on an ongoing basis

With partners in Commercial, develops and executes the regional account strategy, including proactive client retention and expansion as well as identifying and supporting development of new business

Develops and maintains relationships with local A/E (architectural/engineering), MEP, and construction firms to build a trusted network of partners for facility design, build, and expansion projects

Drives visibility through industry events, social media, and other marketing initiatives and engagement opportunities

Builds productive relationships with Commercial, Marketing, and other functions (HR, Finance, Talent Acquisition) to support delivery of services to the customer and minimize risk to the business

Updates leadership team on strategic account plans and accomplishments, opportunities/risks and financial results while forecasting anticipated impacts to plan

Partners with other service delivery groups to identify and pursue cross-sell opportunities outside of Technical Operations

Develops annual operating budgets and periodic forecasts, manages regional P&L to meet regional and company goals

Accountable for delivering top and bottom-line financial results for the region

Builds, develops, and mentors a high-performing engineering organization focused on technical competence and proactive service to the client

Works to elevate the way our teams think and operate, creating a culture that results in an engaged workforce

Creates an environment of inclusion and recognition that emphasizes development and reinforces the commitment to our people as our most important asset

Qualification

GMP ManufacturingCapital ProjectsFacilities EngineeringProject ManagementBusiness DevelopmentClient ManagementLeadershipTeam DevelopmentVisionary ThinkingCommunicationOrganizational SkillsPresentation Skills

Required

Bachelor's degree in Engineering, Operations, or related field or equivalent experience with strong business and financial aptitude; MBA desirable

10 or more years of experience in project delivery engineering operations or manufacturing technical program management

5 or more years of leadership in GMP manufacturing facility design, construction, startup, engineering, and/or operations

Demonstrated business development success, with the ability to sell services and expand client relationships in a competitive environment

Deep experience in one or more of the following areas: Capital Projects, Facilities Engineering, Process, Automation, CQV, and/or Project Management

Ability to build, develop, and motivate high-performing teams to support and deliver multiple projects under demanding timelines

Proven track record of project delivery for laboratory and/or manufacturing facilities and operations in regulated industries such as biotech, pharmaceuticals, or advanced therapeutics

Exceptional senior customer relationship and client management skills

Visionary thinker with ability to create strategies for growth within established and new accounts

Excellent communication, leadership, and organizational skills

Experience with presenting to executive level audiences