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Marco Technologies · 3 months ago

Copier Used Parts Technician II

Urbandale, IA, 50323, United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

Marco Technologies is seeking a Copier Used Parts Technician II responsible for salvaging functioning components from used copiers to decrease the consumption of new parts and increase profit margins. The role involves identifying salvageable parts, disassembling copiers, managing inventory, and assisting technicians with field repairs.

Cloud Data ServicesDocument ManagementInformation ServicesInformation TechnologySecuritySoftware

H1B Sponsor Likely

Responsibilities

Identify areas of used copiers that have salvageable parts or components through the use of diagnostics

Disassemble and remove functioning components from used copier devices for salvaging

Prepare used parts and components for deployment

Manage and maintain an accurate used parts inventory that most effectively limits the consumption of new parts

Manage the parts removal from new product to satisfy field needs following the S-Rob procedures

Assist Technicians in locating parts needed to facilitate field repairs from the used parts inventory

Meet established metrics and benchmarks and comply with procedures and expectations

Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment

Accurately maintain and comply with documentation and service procedures in a timely basis to include time entry process

Attend required company and departmental meetings

Act in accordance with Marco policies and procedures as set forth in the Employee Handbook

Perform other related duties as assigned

Qualification

Sharp service experienceCanon service experienceHP service experienceKonica service experienceMS Office proficiencyIndependent judgmentCost consciousnessEthicsPolicy adherenceQuality focusProductivity standardsSafety proceduresAttention to detailCommunication skillsProblem-solving skillsTeam collaborationIntegrityAdaptabilityResponsibility

Required

High School diploma and 2+ years of experience or associate degree

2+ years of previous related experience

Valid Driver's License, proof of personal insurance, and clean driving record

Proficiency with business collaboration tools such as MS Office applications, Outlook, and company specific programs

Demonstrate attention to detail

Strong communication skills and the ability to develop and maintain collaborative relations among all levels of an organization

Strong ability to exercise independent judgment

Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations

Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed

Cost Conscious - Conserve organizational resources

Treat people with respect; Work with integrity and ethically; Uphold organizational values

Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values

Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality

Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly

Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly

Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events

Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan

Preferred

Sharp, Canon, HP and/or Konica direct service experience preferred

Company

Marco Technologies

Glassdoor4.0

Marco is a technology services company that specializes in hosted/cloud services, managed services, business IT services.

Founded in 1973

Saint Cloud, Minnesota, USA

1001-5000 employees

https://www.marconet.com/

H1B Sponsorship

Marco Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)