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Trinity Health Mid-Atlantic · 1 day ago

Practice Manager (Bilingual) - Saint Francis Center of Hope

Wilmington, DE

Full-time

Onsite

Mid, Senior Level

3+ years exp

Trinity Health Mid-Atlantic is seeking an experienced Practice Manager to join the team at Saint Francis Hospital's Center of Hope Family Practice. The Practice Manager will oversee daily operations, financial management, and strategic direction of the physician practice, ensuring compliance with policies and effective patient flow.

Health CareHospitalMedicalNon ProfitOncology

Responsibilities

As updates are made to policy and procedures ensures they are communicated and implemented in a timely fashion within the practice (staff and providers)

Ensures colleagues utilize Practice Management System (EPM) appropriately and completely to schedule patients

Monitors patient flow through practice to ensure appropriate utilization of physician time and staff coverage

Oversees daily practice operations, including appointment scheduling, billing procedures, staff scheduling

Involved in building and monitoring practice budget and is responsible for budget compliance and tracking of variances

Works with physicians to develop business strategies and patient services

Establishes the monthly office hour schedule, and ensures colleague and physician staffing are aligned

Monitors practice's progress in meeting regional targets and metrics

Ensures colleagues' interactions with patients reflect Standards of Behavior

Monitors and reviews patient registration and data entry into the system for timeliness, accuracy and thoroughness along with adherence to policies

Evaluates each Colleague’s performance and provides appropriate guidance and feedback

Oversees the daily/monthly expenditures, staffing and overtime hours

Ensures regulatory and Joint Commission compliance for the practice/practices

Develops and oversees implementation and administration internal practice policies and procedures in conjunction with Physician Services standard policies and procedures. Interprets applicable laws, rules and regulations and ensures the practice is in compliance

Works with the Central Billing Office and relevant hospital systems to obtain/develop internal reports to allow monitoring of the billing process to verify all services are accurately billed on a timely basis

Qualification

Management experienceBilingual (English/Spanish)Insurance billing knowledgePractice management knowledgeElectronic health recordsCustomer service skillsMulti-tasking abilityCommunication skills

Required

Bachelor's Degrees in healthcare related field preferred

At least 3-5 years' management experience preferably in a primary care or ambulatory care setting

Bilingual (English/Spanish) required

Knowledge of insurance billing rules and regulations

Knowledge of practice management and electronic health record applications

Must possess excellence communication and listening skills

Must command good customer service skills and able to multi-task

Must have the ability to interact with a variety of people in and out of the hospital setting

Benefits

Medical, Dental, & Vision Coverage (Effective First day of Hire)

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

And more!

Company

Trinity Health Mid-Atlantic

Trinity Health Mid-Atlantic is a health care center that offers orthopedic care, cancer care, and surgical services. It is a sub-organization of St Mary Rehabilitation Hospital.

Founded in 2018

Newtown Square, Pennsylvania, USA

10001+ employees