Rainbow Restoration · 5 months ago
Contents Restoration Processing Technician
League City, TX 77573
Full-time
Onsite
Entry Level
$16/hr - $20/hr
1+ years expRainbow Restoration is dedicated to helping families rebuild their lives after disasters. The Contents Restoration Processing Technician is responsible for restoring, cleaning, and handling personal and business contents affected by catastrophic events while ensuring quality and customer satisfaction.
ConstructionProfessional ServicesReal EstateService Industry
Responsibilities
Assess and categorize contents for cleaning and restoration based on type of damage (e.g., fire, smoke, water, mold) and material type
Clean, deodorize, and sanitize contents using industry-specific cleaning agents, equipment, and techniques, ensuring proper handling of fragile, high-value, or sentimental items
Utilize ultrasonic cleaning systems, HEPA vacuums, ozone chambers, and other specialized equipment for effective restoration
Assist with the tagging, photographing, and documenting of items for inventory management, ensuring all items are properly tracked during the cleaning and restoration process
Accurately update inventory records and work orders in the contents management system (e.g., iCat, ContentsTrack)
Document items that are determined to be non-restorable and communicate findings to the Contents Restoration Project Manager
Carefully pack items post-cleaning for storage or return, ensuring items are protected from further damage during transport or storage
Organize contents in the warehouse, maintaining cleanliness and ensuring that all items are stored according to company standards
Label and identify items clearly to ensure efficient retrieval and accurate final delivery to the client
Perform final inspections on restored contents to ensure they meet company quality standards
Identify and resolve any issues related to the condition or cleanliness of items prior to repackaging
Maintain a high level of quality and care throughout the restoration process, ensuring client satisfaction
Occasionally assist with on-site content pack-out or pack-back at client locations, providing excellent customer service
Handle sensitive or sentimental items with empathy and care, addressing client concerns professionally and courteously
Assist in the delivery and set-up of restored contents at client properties, ensuring items are placed in accordance with client preferences
Properly maintain and clean restoration equipment, ensuring all machinery and tools are in good working condition
Follow safety protocols when handling chemicals, using equipment, and lifting heavy objects
Maintain a clean and safe work environment in the warehouse and restoration facility
Assist in the logistics of contents handling, including loading and unloading trucks, transporting contents to designated areas, and setting up or breaking down restoration equipment
Work collaboratively with other team members to ensure smooth workflow and efficient project completion
Support special projects or tasks as directed by the Contents Restoration Project Manager
Qualification
Required
High school diploma or equivalent; additional certification in restoration or cleaning preferred
1+ years of experience in contents cleaning, restoration, or a related field
Knowledge of industry-standard cleaning techniques, chemicals, and equipment
Strong organizational and time management skills
High attention to detail and ability to handle delicate items with care
Excellent communication and interpersonal skills
Ability to lift and move heavy objects (up to 50 lbs) regularly
Valid driver's license with a clean driving record preferred
Preferred
Additional certification in restoration or cleaning
Valid driver's license with a clean driving record
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Health, Life, Dental Insurance options and Retirement Benefits Available
Company
Rainbow Restoration
Rainbow Restoration offers home restoration, commercial restoration and carpet cleaning services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1981-01-01Acquired
Leadership Team
Bruce Vogt
CEO
Dylan Champagne
Chief Executive Officer
Recent News
2025-07-25
Company data provided by crunchbase