Bruker · 2 weeks ago
Field Service/Applications Engineer
Portland, OR
Full-time
Onsite
Mid, Senior Level
$65K/yr - $113K/yr
5+ years expBruker is one of the world’s leading analytical instrumentation companies enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. The Field Service/Applications Engineer is responsible for customer direct post-sale instrumentation and application support, including installation, training, and troubleshooting of Bruker Nano Surfaces and Metrology instruments.
ChemicalLife ScienceManufacturingMedical
Responsibilities
Install and qualify Bruker Nano Surfaces and Metrology instruments, upgrades, and/or accessories including but not limited to:
Unpack and setup metrology equipment and instrumentation and interconnection of sub-components and assemblies
Independently troubleshoot and overcome a wide range of start-up issues using creative solutions to ensure the objectives are met
Qualification of the instrument and accessories using standard customer samples
Work directly with customers to diagnose Bruker Semiconductor instrument issues including but not limited to:
Diagnose, research, experiment, test, develop, optimize, communicate, and execute the most efficient solution plan for complex electro mechanical hardware/software instrument issues with minimal guidance or documentation
Form and drive team of senior internal and external personnel when complex issue is outside of own area of expertise using engineering problem solving methods (8D, 5 Why’s, Ishikawa diagrams, etc.)
Create and maintain record of activity in support database
Preventative maintenance on Bruker Nano Surfaces and Metrology instruments which can include but not limited to:
Basic maintenance and calibration of instrument and accessories
Re-certification of instrument using both Bruker and customer samples
Empower customers to optimize performance of their Bruker Nano Surfaces and Metrology instruments through support and instruction including but not limited to:
Teaching Theory of operation and training new users on instrument operation
Demonstration of instrument ability on Bruker or customer samples, applying professional experience, judgement and industry statistical practices to enable new applications
Provide post-sale user and application training and support samples leveraging industry experience and soft skills to fully enable customers on the instrument
Work with customer on in depth application needs and locate potential new applications. Autonomously work with the factories to develop these solutions
Establish and enhance customer relations and drive additional Bruker business including service producs
Qualification
Required
Minimum of 5 years of related experience with a Technical degree; or 3 years and a Bachelor degree; or a Masters degree without experience
Customer focused, passionate about science and technology, and passionate to enable customers with Bruker technology
Basic understanding of semiconductor processing and the integral role the metrology equipment plays within the process
Proven understanding of engineering problem solving methods, statistical process control, and Gauge repeatability and reproducibility calculations
Proven experience of analytical capability, theoretical understanding of physics, working knowledge of electronics, mechanics, control systems, computers, networking, and common tooling such as oscilloscope, multi-meter, etc… to be an effective independent problem solver of complex system, product user, and/or application issues
Proven experience, independent judgment and discretion necessary to install, qualify and be a trainer and technical resource that empowers our customers in the use of complex electro-mechanical instrumentation
Proven experience to independently provide clear, logical, and effective communication
Proven experience to develop, communicate, implement, and execute assigned project including achieving required deliverables on time
Able to work in Government sites, Semiconductor cleanroom, production floor, & laboratory environments
Must have & maintain valid driver's license
Benefits
401(k) with company match
Employee stock purchase plan
Medical and dental plans
Life insurance
Short-term and long-term disability insurance
Employee assistance program
Paid time off including vacation, sick time and holidays
Company
Bruker
Bruker is a manufacturer of analytical and medical instruments covering NMR, ESR, FT-IR, X-RAY spectroscopy.
5001-10000 employees
H1B Sponsorship
Bruker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.01BKey Investors
Thomas Weisel Partners
2025-09-03Post Ipo Equity· $582M
2024-05-29Post Ipo Equity· $403.74M
2019-12-12Post Ipo Debt
Leadership Team
Frank Laukien
Chief Executive Officer
Jason Faessler
Senior Vice President Finance
Recent News
2026-01-09
Company data provided by crunchbase