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Federal Signal Corporation · 5 months ago

Service Technician (Mobile & Shop)

Williston, ND

Full-time

Onsite

Entry Level

$35/hr - $45/hr

1+ years exp

Federal Signal Corporation is seeking a Service Technician to perform repairs and maintenance on various types of equipment. The role involves communicating with customers, troubleshooting equipment failures, and managing service repair tasks both in the shop and on-site.

Consumer ResearchElectronicsManufacturingSecuritySoftware

Growth Opportunities

Responsibilities

Communicate with customers in advance of field call to confirm scope of work and specific service requirements

Inspect and troubleshoot equipment failures and perform hydraulic, electrical and mechanical repairs on various types of equipment

Conduct routine preventative maintenance on various types of equipment

Communicate effectively with the branch Service Writer and Parts team to ensure optimal responsiveness to the customer

Communicate with Location/Service Manager regarding job progress and job status changes

Provide updates to customers on the status of repairs

Update work order system for all service calls completed in alignment with required service processes

Manage mobile service repair truck inventory and ensure all required items are in place for health and safety compliance

Complete training assignments to enhance mechanical or product knowledge as requested by Manager

Recommend any additional service or parts needed to customer

Complete additional tasks as assigned such as working in the branch shop from time to time

Qualification

Hydraulic repairsElectrical repairsMechanical repairsService Technician experienceComplex machinery operationCustomer satisfactionIndependent problem-solverSafety complianceSelf-motivatedTime management

Required

Valid CDL driver's license (or ability to obtain a CDL) and a clean driver's abstract

1+ years' experience in a Service Technician or a related role

Experienced with hydraulic and/or electrical work

Experience setting up and operating complex machinery

Commitment to customer satisfaction and building strong customer relationships

Self-motivated - ability to plan and execute work without on-site supervision

Independent problem-solver

Resourceful and knowledgeable in a variety of technical areas (hydraulics, schematics, electrical)

Well organized and manages time efficiently to meet customer expectations

Willing to assist others when required

Ability to work in a safe manner in alignment with company policies and safe work procedures

Travel expectations: 30% - 40% (with increasing roadside work possible over time)

Frequently required to lift and move moderately heavy objects up to 50 lbs

Frequently required to sit for long periods

Frequently standing and walking

Physically fit and able to work with heavy equipment

Frequently required to multitask two to three tasks

Frequently required to work using close visual attention

Ongoing requirement to ensure a hazard free environment

Required to wear Personal Protective Equipment (when necessary) and follow safety guidelines

Preferred

Education from an accredited technical school in diesel engine/hydraulics/heavy equipment repair

Forklift or overhead crane certificates

Chassis experience

Exposure to Vacuum Truck equipment

Company

Federal Signal Corporation

Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live.

Founded in 1901

Oak Brook, Illinois, USA

1001-5000 employees