ASSA ABLOY Opening Solutions Americas ยท 2 weeks ago
Order Processing Technician I
Mason City, IA
Full-time
Onsite
New Grad, Entry LevelASSA ABLOY Opening Solutions Americas is expanding their Order Management Team and seeking an Order Processing Technician. This role involves interpreting customer information to construct detailed orders, ensuring accuracy, and providing technical support to both customers and manufacturing teams.
Building Materials
Hiring Manager
Stephanie Mandato
Responsibilities
Interpret customer-provided information and construct a fully detailed order satisfying customer, application, regulatory and manufacturing requirements
Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
Interpret hardware templates and prepared detailed drawings for manufacturing requirements
Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions
Anticipate, question and research areas of concern resolving any engineering issues prior to fabrication
Communicate with customers on discrepancies and/or application conflicts. Document all information requests, clarifications, correspondence and changes using established protocol
As a knowledgeable product technical expert, provide technical, product application and problem-solving support to manufacturing and customers
Function well in a team environment in all areas of business
Some overtime is required
Perform other duties as required
Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy
Qualification
Required
High School Diploma or GED / Bachelor's degree in Mathematics, Engineering, Business or a related field, preferred
Associates degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field, strongly preferred
Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable
Complex math and problem-solving skills required, including developed understanding of Algebra and Geometry
Blueprint/template reading skills required
Ability to read and comprehend structural and architectural drawings
Proficient communication skills, both verbal and written
Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
Must excel working in a fast-paced environment
Preferred
AutoCAD detailing experience preferred
Strong knowledge of detailing principles of drawings preferred
Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
Benefits
Competitive Salary
Paid Vacation, Sick Time, and paid Company Holidays
Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
401(k) Program with company contributions
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Gym reimbursement
On-site Health Clinic
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
Company
ASSA ABLOY Opening Solutions Americas
ASSA ABLOY Opening Solutions Americas provides a complete range of door opening products for access solutions in homes, businesses, and institutions.
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Leon Motmans
CFO - Commercial Segment
Wade Jenke
EMS Group Chief Financial Officer
Company data provided by crunchbase