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NEOGOV · 2 months ago

Title III Success Coach - Weirton

Weirton, WV

Full-time

Onsite

Mid Level

$39K/yr - $39K/yr

3+ years exp

NEOGOV is seeking a Title III Success Coach for West Virginia Northern Community College. This role focuses on engaging and supporting students through a holistic approach to educational planning and proactive referrals, while collaborating with various departments and resources to enhance student success.

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Responsibilities

Coaching students, including • Build rapport and trust with students, faculty, and staff to support successful goal completion. • Assist students with setting goals and identifying, planning for, and overcoming potential obstacles. • Guide students to define steps in education pathways and career planning process and completion. • Monitors student progress toward goals. • Help students recognize and problem solve issues that arise related to progress towards academic goals, persistence, and attendance. • Connect students to existing departments and community resources. • Planning and implementing student pathway after graduation; may include assistance with resume writing, career exploration, interview skills, and connecting students with job fairs internally or in the community as needed

Promptly act on information from faculty, staff, and predictive analytics regarding student academic concerns. • Empowers students to problem solve issues that arise related to progress towards academic goals, persistence, and attendance. • Utilizes motivational interviewing and other coaching methods to encourage student to modify or adopt behaviors that in result in academic and professional success. • Facilitate communication and interactions that connects students to appropriate College faculty and staff

Student Admission, Registration, and Orientation process: • Follows up with students after application and acceptance process to assist with enrollment process. • Provides tours and other support as needed during open houses, orientations, and other on-campus and virtual registration events. • Facilitates conversations between student, advisor, internal, and external supports. • Serves as knowledge base of college programs and services to connect students with appropriate personnel. • Makes proactive contact with students who have missing and/or incomplete information for registration processes

Reporting: • Maintain clearly written comprehensive notes and data on students in electronic files. • Monitor individual and aggregate data numbers and track outcomes of interventions. • Serve as a liaison with faculty, staff, and other entities to facilitate the connection with at-risk students. • Attend regular meetings for Title III, ACTion Center, ASC, and ongoing professional development. • Monthly reporting of time and effort submitted to Title III Project Director

Contacts instructor for ORNT, ENG, and MATH to request permission to explain what Success Coaching is for students during classes

Other duties as assigned

Qualification

CounselingHolistic case managementHigher Education experienceFERPA complianceStudent disabilities accommodationCustomer serviceInterpersonal skillsVerbal communicationWritten communicationProblem-solving