Patterson Companies, Inc. · 19 hours ago
Feedyard IT Service Technician
Patterson Companies, Inc. is seeking a Feedyard IT Service Technician to provide technical support, maintenance, and repair for Animal Health International Inc. software. The role involves equipment installation, troubleshooting, and maintaining strong customer relationships while ensuring the functionality of systems and networks.
Health CareMedical DeviceVeterinary
Responsibilities
Transact all business in accordance with Animal Health International Inc.’s business code of ethics and conduct
Provide technical support, maintenance and repair for Animal Health International Inc. software, Animal Management Software (AMS)
Responds to assigned customer service calls, diagnosing software and network problems, and making appropriate repairs
Responsible for software/network installation projects for current and new customer sites
Prepare for and perform standard system installations and test the functionality of all components
Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results
Complete all required service forms, records, and documentation as required
Maintain strong and supportive customer relationships by providing technical support after repair or installation; available for consultation and support which includes rotating nights and weekends on-call schedule
Maintain strong accountability in regard to employee and customer health and safety when performance service work, as environment and conditions will vary greatly
Prepare list of necessary equipment for each installation and service request
Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment
Monitor inventory of products used at assigned customer locations to assure that computers and network are in adequate condition for continuous operation at all times
Manage vehicle inventory and restock as necessary
Ensure proper vehicle maintenance guidelines and safe driving habits are followed
Ensure proper use and maintenance of all company provided assets, including but not limited to computer, parts, , etc
Performs all other duties as assigned
Qualification
Required
High school diploma or equivalent
0-2 years prior experience in a technical, software, or related field
Valid driver's license and clean driving record required
Ability to design, install, and configure/ troubleshoot simple wired and wireless networks
Must be willing and able to work in a variety of physical and environmental conditions indoor and outdoor
Able to climb heights 17' to 200'
Able to lift 55 lbs
Strong customer service skills
Computer skills, including MS Office and other software systems
Preferred
Associates degree in a computer related field
Two years of related experience is a plus
Experience working in Animal Agriculture
Troubleshooting Windows operating system
Wireless Networking Experience Preferred
Benefits
Car allowance
Company paid cell phone
Company
Patterson Companies, Inc.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom.
H1B Sponsorship
Patterson Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (4)
2022 (8)
2021 (7)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-12-11Acquired
1992-11-06IPO
Leadership Team
Recent News
Morningstar.com
2026-01-07
2025-08-29
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